Customer Service Advisor

Customer Service Advisor Dover, England

DFDS
Full Time Dover, England 20976 - 23706 GBP ANNUAL Today
Job description

We’re passionate about delivering an excellent service to our customers and as our work is increasing in Dover, we’re looking for a Customer Service Advisor to join our existing team to help manage this new work, without compromising our service. If you’re looking for a role within a fast paced, customer service environment, we have the role for you!


Working Monday to Friday 8am – 5pm, you’ll be communicating with customers and chasing updates on collections and deliveries. Creating orders, you’ll be assisting the planning department and liaising with the planning department when any issues arise. You’ll be working as part of a small team of 6 who are really supportive in the fast-paced environment.


Now about what we can give you. You’ll be able to access some fantastic benefits such as:

  • Life assurance cover
  • Contributory company pension scheme
  • Holiday Purchase Scheme
  • Free ferry travel for up to 4 guests between Dover and Calais / Newcastle and Amsterdam with no limit on trips
  • Full employee assistance programme including:
  • Proactive financial, emotional, mental, and physical health care support including face to face counselling, fast 24/7 access to a GP, a second medical opinion and legal support for colleagues and their family.
  • Huge range of retail discounts from high street and online retailers
  • Cashback on health care including dental, optical, physiotherapy, prescriptions, specialist consultations and much more.
  • Access to Thrive, our award-winning Wellbeing platform.
  • Access to mental health first aid and opportunity to join support webinars with a focus on all areas of positive wellbeing.


Who We Are….
DFDS provides shipping and transport services in Europe, generating annual revenues of EUR 3.6bn. To over 8,000 freight customers, we deliver high performance and superior reliability through shipping and port terminal services, and transport and logistics solutions. For four million passengers, we provide safe overnight and short sea ferry services. We have more than 11,000 employees, located on ships and in offices across more than twenty countries. DFDS was founded in 1866, with our headquarters in Copenhagen, and listed on Nasdaq Copenhagen. In the UK, DFDS prides itself on having signed the Armed Forces Covenant and membership of the Apprenticeship Diversity Champions Network. We are part of the CILT Top 30 Logistics Providers List.


Interested?
Apply now! If you’re looking for a varied role and have a desire to work in one of Northern Europe’s leading shipping and logistics company, please send us across your CV!


Region:

England

Job type:

Permanent

Working hours:

Full-time

Working days:

Day

Location:

Dover

Contacts:

Talent Acquisition Team

Customer Service Advisor
DFDS

www.dfds.com
Copenhagen, Denmark
Niels Smedegaard
$2 to $5 billion (USD)
10000+ Employees
Company - Public
Shipping & Trucking
Related Jobs

All Related Listed jobs

Front End React Engineer - UBS Asset Management IT - Traditional Crew
UBS London, England 63251 - 76111 GBP ANNUAL Today

Design, develop, and improve the digital products and technology services we provide to our clients and employees. Strong experience with CSS3 and HTML5.

Park Manager
Meadowlands Park Addlestone, England 30588 - 39491 GBP ANNUAL Today

This includes such activities as preparation, control and accounting of homes for sale / sold, invoicing and collection of rent, meter readings and ensuring

Window Cleaner
Cranleigh Window Cleaners Cranleigh, England 11 - 13 GBP HOURLY Today

A clean driving license with at least 5 years experience will be necessary as you will be required to drive a company van.

Retail Assistant
The Range Lincoln, England 18900 - 20580 GBP ANNUAL Today

This is not just a standing filling shelves type of job. You will need to have to have a flexible approach as there will be times when you will be supporting

customer relations
EG Group Stevenage, England 21840 - GBP HOURLY Today