Customer Service Advisor

Customer Service Advisor Kings Langley, England

CXC Global
Full Time Kings Langley, England 24000 GBP ANNUAL Today
Job description

CXC EMEA is delighted to be working in partnership with The Auto Group searching for a Customer Service Advisor.

Who are The Auto Group?

The Auto Group is one of the fastest growing warranty providers in the UK; created by professionals who have become frustrated with the lack of transparency and customer service offered by many warranty providers today. Our mission has been to create a brand known for the best range of products available today and combine them with a 1st class support, that gets our customers back on the road quickly, with as little inconvenience and stress as possible.

What you will do!

· Provide outstanding customer service, understanding customer needs and gaining loyalty.

· Be an ambassador for our amazing brand and the values it represents

· Be a committed team member, act with integrity and be accountable for your work

· Have a positive mental attitude, be agile, proactive and reactive in a fast-paced environment

· Follow company policies and procedures and ensure excellent standards are always maintained

· Help maintain our in-house database

· Process customers claims in line with the company’s ethos.

You’ll definitely

· Have experience of working in a customer service environment

· Have a desire to learn and develop yourself as we have a lot of fabulous training opportunities

· Be a confident communicator and have a passion for helping people

· Have a desire to succeed and contribute within a team environment

· Above everything else, you`ll live the Autogroup value and be ready for some serious fun!

You might even

· Have experience of working in motor industry customer service role

· Know a thing or two about putting the customer first

What’s in it for you?

· Chance to be part of the successful brand

· A competitive salary + bonus

· 21 days holiday (plus bank holidays and your birthday)

· Company pension scheme

· Fantastic development opportunities

· Chance to be part of a fun vibrant team

Job Type: Full-time

Salary: £24,000.00 per year

Schedule:

  • 8 hour shift

Supplemental pay types:

  • Bonus scheme

Application question(s):

  • Do you have experience with dealing with difficult customers?

Experience:

  • Customer service: 4 years (preferred)

Work Location: In person

Customer Service Advisor
CXC Global

www.cxcglobal.com.au
Sydney, Australia
Unknown / Non-Applicable
51 to 200 Employees
Company - Private
HR Consulting
1992
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