Customer Service Advisor Bournemouth, England
Job description
Hours: 15-hour p/w
Wage: Starting wage from £8.30 dependant on age
We are looking for a hard working, passionate and motivated applicant to assist our customers in enjoying the exciting expansion of our Family Entertainment Centre.
With 6 bowling lanes, premium seating & a cocktail lounge bar at Bowl Central.
This is an exciting opportunity for a talented individual to be instrumental in the running of the first Bowl Central location with the second now open and a third planned for later in 2023.
Your role with Bowl Central will be essential for the smooth operation of our 6 bowling lanes & bar.
Your main responsibilities will be to ensure that the customers enjoy their unique experience, as well as ensuring that you are delivering the best service possible by following instructions from the management team.
You must be flexible for shift work and able to cover when necessary for team absences, due to the nature of the leisure and tourism industry you will need to be available to work evenings, weekends and over school holidays (Easter, Summer, Christmas)
Responsibilities and Duties:
- Supervise the smooth running of the bar & lanes
- Ensure the venue is open on time and ready for business.
- Delivery of efficient lane and table service.
- Ensure excellent front of house service.
- Ensure the venue is closed down to the correct standards every evening.
- Stock and Financial control.
- Outgoing & lively personality, able to build a strong rapport with customers and team members quickly.
- Experience in a popular bar or night club.
- Committed to delivering excellent customer service.
- Good time management and ability to prioritise effectively.
- Open and receptive to new information.
- Excellent personal hygiene & presentation.
- Food health & Safety/hygiene
Job Type: Part or Full-time
Benefits:
- Discounted or free food
- Employee discount
- Store discount
Schedule:
- Holidays
- Night shift
- Weekend availability
Supplemental pay types:
- Bonus scheme
- Tips
Experience:
- 2 years (preferred)
Job Type: Part-time
Part-time hours: 15 per week
Salary: £8.30-£10.45 per hour
Benefits:
- Employee discount
Schedule:
- Day shift
- Night shift
- Overtime
- Weekend availability
Supplemental pay types:
- Bonus scheme
- Tips
Ability to commute/relocate:
- Bournemouth: reliably commute or plan to relocate before starting work (required)
Work Location: In person
Reference ID: CABowlCentral
