Customer Service Advisor Barnsley, Yorkshire and the Humber, England
Job description
Andy File Associates Limited are working as a Recruitment Business on behalf of our client with regards this temp position
Customer Service Advisor
Starting from: ASAP
Till : Temporary Ongoing
Purpose of the Role
The main purpose of this role is to process all customer orders accurately and in a timely fashion and ensure customer’s orders are all acknowledged correctly.
Main Responsibilities
- Dealing with customer queries by phone and email
- Maintaining accurate records of customer communications and relevant correspondence
- Building and strengthening relationships with customers and calling pro-actively whether with good or bad news
- Endeavoring to ensure that the relationship with our customers is second to none
- Progressing customer orders to ensure they are delivered on time
- Liaising with other departments to ensure a high level of customer service
Skills & attributes
- Outgoing, positive and friendly personality
- Good administrative and organisational skills
- Excellent telephone skills
- Good problem solving skills
- Team Commitment
- A good level of IT literacy
Hours: 39 hours per week – 8.30am – 5.00 pm Monday to Thursday and 4.00 pm finish on Friday
Reporting to: Customer Service Supervisor and your job title will be Customer Service Advisor
While temping via Andy File Associates your hourly rate will be : £10.48 ph
Location : Darton, Barnsley, S75
Length of contract: Temporary ongoing
Job Type: Temporary contract
Salary: £10.48 per hour
Benefits:
- Company pension
- Discounted or free food
- On-site parking
Job Types: Full-time, Temporary contract
Salary: £10.48 per hour
Benefits:
- Company pension
- Free parking
- Life insurance
- On-site parking
- Private medical insurance
- Sick pay
Schedule:
- Day shift
- Monday to Friday
- No weekends
Ability to commute/relocate:
- Barnsley: reliably commute or plan to relocate before starting work (required)
Work Location: In person
Reference ID: CS -RT
