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Job description

About the Customer Service Advisor role:

• Monday to Friday - No weekends!
• Working hours are 9am-5.30pm
• £23K per annum
• Temp to Perm role
• Based in Stratton area (on main bus route)

Duties for the Customer Service Advisor role:

• Ensure all calls and emails are responded to in a professional and timely manner, escalating to Team Leader where required
• Liaise with other internal team members
• Complete reporting, ensuring that reports are accurate and submitted on time
• Build and maintain relationships with key customers
• Ensure procedures are adhered to in line with company policy and best practice

Experience / Skills required for the Customer Service role:

• Good PC skills, including experience of Microsoft Office Excel, Word & Outlook
• Excellent interpersonal and active listening skills
• Clear communication skills and a strong command of the English language
• Strong attention to detail
• Ability to work well in a team
• Multitasking skills and good organisational abilities
• Passionate about good customer service experience

To be considered for the Customer Service Advisor role apply today!

Job Type: Full-time

Salary: £23,000.00 per year

Benefits:

• On-site parking

Schedule:

• Day shift
• Monday to Friday
• No weekends

Ability to commute/relocate:

• Swindon: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Reference ID: CS/EG