Customer Service Administrator Peterborough, England
Job description
Salary: From £20319-£20319
Customer Service Administrator - Peterborough
Starting at £20,319 per year
Monday to Friday, either 8am-4pm or 9am-5pm
Lynch Wood, Peterborough, PE2 6FY
Are you an energetic, practical, reliable, and approachable individual? Are you looking for a job which provides full training, support to reach your potential and career progression opportunities throughout the UK? If so, we'd love you to apply for one of our exciting Customer Service Administrator opportunities.
Things you need to know
- These are permanent, on-site jobs
- Our full-time working hours are 37.5 hours per week, Monday to Friday between 8am-4pm or 9am-5pm
- The starting salary is £20,319
- We are based on the grounds of Lynch Wood, just outside the city centre
- Free parking is available on our site
- Well connected via local trains and busses
What will you be doing?
As a Customer Service Administrator, you will be providing support to the customer service team of a major UK pension company. Working in the back office, you will be pulling information from a work items (name, address, policy number etc.) and identifying work items, preparing and scanning them for the rest of the business
Benefits
- We offer 23 days holiday (plus bank holidays)
- Flexible working hours
- Company pension
- Our site has an on-site coffee shop offering drinks, snacks, and meals
What are we looking for?
- A passion for helping people and providing great service. This may have been gained through work in a call centre environment, retail, hospitality, travel, or administrative environments.
- An attention to detail. You'll be managing documents from different departments throughout the company, so your ability to stay focussed is of the upmost importance.
- Knowledge using Microsoft Office (e.g. word, excel) and a variety of computer systems
Who are Diligenta?
Diligenta's vision is to be acknowledged as the best platform-based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do, and our aim is to transform our clients' operations. As a business, we drive a culture that is founded on positive change and development.
