Customer Service Administrator Manchester, England
Job description
Salary & Benefits: £22,000
Shift: 37.5 Hours per week Monday to Friday 9am-5.30pm (NO WEEKENDS)
Contract type: 6 Month Fixed Term Contract
Location: Office based on Oxford Road Manchester City Centre
Job Description:
Do you like working with people? Enjoy using your initiative and taking responsibility for your actions? Are you a problem solver, who’s motivated and looking for a new opportunity?
Then this exciting opportunity could be for you.
Our Operations Team require an additional two administrators to work within our Life and Pension division on a initial 6 months fixed-term basis. The role will include investigation into customers old policies, data inputting, handling enquiries and other administrative duties. The role is based in our Project team.
This role offers a fantastic opportunity to train on the job, or possibly work towards senior or more complex roles within the department.
You could be recent graduate looking to start your career, or someone with previous customer service or administration experience looking to take the next step in to an administration role.
What we’re looking for:
- Previous customer service experience or administration experience.
- Excellent written and oral communication skills
- Meticulous attention to detail
- Able to organise own workload, prioritising tasks to meet deadlines
- Proficient with IT systems, including Microsoft Office
- Able to work independently on own initiative
- Data Protection Awareness
What’s in it for you?
- A competitive salary of £22,000 dependant on experience.
- 23 days’ holiday (pro rata) plus public holidays
- Company matched pension, life assurance, a cycle2work scheme, and plenty more
- A wide range of discounts on everything from retail, to health & wellbeing, travel and technology.
- The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice
- Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform
Further to this you will have access to an amazing benefits package including:
- 25% off cinema tickets at Cineworld, Odeon, Empire and Apollo
- Discounted Dining Cards offering up to 50% off food
- Discounted at home fitness plans and gym memberships
- Exclusive discounts at your favourite stores including John Lewis, Currys PC World and many more through Capita’s “Perks at work scheme.”
- Exclusive colleague offers on Mobile phone contracts
- You’ll get the chance to join a network of 61,000 experienced, innovative and dedicated individuals, working across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop with us, there may even be the opportunity to extend your contract further. We’ll provide the support you need to do all of this, because our purpose is to create a better outcome for you.
About Capita Life, Pensions & Specialist
At Capita Life, Pensions & Specialist, we work in partnership with over 20 well known UK and international financial services providers to administer life, savings and pensions policies on their behalf. We're able to deliver complex processing while maintaining quality, and provide a wide range of services including underwriting, back office administration, claims management and technical support. We work with a number of notable clients such as Zurich, Aviva, Phoenix Life and Royal London. You could too, if you join our talented financial services team here.
We only consider candidates who are eligible to work in the UK. The nature of the work we do means that all successful candidates will need to pass a disclosure and credit reference check. We will also carry out 3 years of reference checks.
To view our Covid-19 and process adjustments information, please visit the Capita Careers site.
Equal Opportunities
We’re an equal opportunity employer, which means we’ll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we’re committed to creating an inclusive environment for all employees. During the application process, you’ll be asked to share your personal characteristics and data with us. This helps us understand our audience so we can make sure we are doing everything we can to attract a diverse range of people and ensure our recruitment processes are fair and inclusive
Job Types: Full-time, Fixed term contract
Contract length: 6 months
Salary: £22,000.00 per year
Schedule:
- Monday to Friday
Work Location: One location
