Customer Service/Administration Officer Remote
Job description
Who We Are
Compliance Specifics specialises in energy efficiency building assessments and energy saving upgrades. We work alongside our sister company with construction companies, social housing providers, landlords and local authorities to lower carbon emissions, reduce energy costs and help people improve the comfort of their homes. We get to help people improve their homes on the daily, so it’s a win-win!
Compliance Specifics are trying to shake up the “corporate working” environment, with a 100% remote working role, and a diverse team who are fun, friendly and ambitious. Your ideas and contributions are both welcomed and encouraged, and they will drive Compliance Specific’s long-term success. We’re looking for people willing to invest into the role and the team, so we can invest back into you!
We believe that continuous improvement means continuous learning, which we love to support and fund through different opportunities and courses, tailored to you. As your experience grows, you’ll take on more responsibility within your team, if this meets your personal/career goals.
What we are looking for
We are looking for a full time Customer Services Administrator who is an adaptable, personable and positive individual with a can-do attitude to fit in with our remote team.
We would like to see the usual skills required in a customer facing role:
- Experience in customer service, with a genuine care for delivering a positive experience.
- Ability to communicate effectively in different environments: EG with contractors, tenants, B2C and B2B.
- Strong organisational skills
- Independent and Team working abilities
- Excellent attention to detail
- Motivation to see a task through to completion
Naturally, as we work remotely, we need you to have computer literacy and reliable broadband. We’ll sort the rest (e.g.: computer hardware/software)!
We know applying for jobs can be scary, but as long as you are a positive person with a drive to succeed, we’ll teach you the rest!
What We Offer You
- Remote Working (yes, 100% of the time, meaning no commuting time and no geographical restrictions for applicants – yay!)
- Annual salary: £22,500; role is subject to successful completion of a 3-month trial period
- Monday to Friday, 09.00-17.00
- 20 days holiday plus bank holidays
- Statutory workplace pension scheme
- Full provision of IT equipment to enable efficient working from home
- Contributions to broadband costs
- Competitive salary reviews
- Access to remote IT support (for when turning it off and on again just doesn’t cut it)
Job Types: Full-time, Graduate
Salary: From £22,500.00 per year
Benefits:
- Casual dress
- Company pension
- Work from home
Schedule:
- Monday to Friday
Experience:
- Customer service: 2 years (preferred)
Work Location: Remote
Application deadline: 30/05/2023
