Customer Sales/Service Advisor Northallerton, England
Job description
Do you want to build a long-term career with progression opportunities?
Do you enjoy delivering a first-class customer experience?
Do you have strong commercial awareness and want to build on your knowledge?
Jewson in Northallerton is now looking for a Customer Sales Services Advisor (part time) to provide support on Jewson customers face to face and over the phone.
At Jewson UK and we pride ourselves on doing everything we can to understand our customers needs in order to deliver solutions to save them time, money and hassle.
Our Colleagues are critical to our Customers’ success and you will be working with a team that proactively supports them in every way possible. If you love working with people, you’re a good listener and you think you could help our customers feel welcome, then this could be a great opportunity for you to join our team.
Branch Opening Hours
Monday to Friday 730am to 5pm and alternative Saturday 8am to 12 noon
Basic salary + Pension + Life Assurance + Private Medical + 33 days holiday per year
What will I be doing?
A Customer Service Advisor is an essential role within the branch network, you will build relationships with Customers and understand their wider requirements in order to achieve accurate fulfil.
You will be in regular contact with our Customers and therefore you play a huge part in delivering a fantastic customer experience. In order to support our customers and deliver a great service you will;
· Get to know our product lines and services in order to make the most of all customer interactions in line with our Jewson Values
· Develop great relationships with new and existing Customers (both face to face and over the phone), understanding their needs and providing proactive advice and solutions so that you can deliver the best experience possible
· Use our in-house systems to process customer orders, organise delivery times, and keep customers updated throughout their journey
· Keep the branch looking clean and tidy, to make a great first impression on our customers · Maintain stock levels, carrying out regular stock counts ·
· Make Health & Safety a priority and demonstrate how you can keep yourself and others safe at work · Work with colleagues to suggest opportunities for improvement
At STARK Group, we have a strong culture that is built on passionate and dedicated people who thrive in taking responsibility and challenging status quo. We are convinced that our continued success relies on the diverse skills, experiences, and backgrounds that our employees bring to their everyday work
The value of equal opportunity is embedded in the way we do business and retain talent groupwide. In our commitment to diversity, we welcome everyone with respect and an open mind.
We’d love to hear from you, hit apply! And a member of our Internal Recruitment team will be in contact with you
Job Types: Full-time, Permanent
Salary: £10.66 per hour
Benefits:
- Company pension
- Free parking
- Life insurance
- On-site parking
- Private medical insurance
- Referral programme
Schedule:
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Northallerton, DL7 8EE: reliably commute or plan to relocate before starting work (required)
Application question(s):
- What is your email address?
- What is your notice period?
Experience:
- Retail sales: 2 years (required)
Work Location: One location
Reference ID: STK00690
