Customer Sales Advisor (Weekends) Wigan, England
Job description
Do you want to join the UK’s Number 1 independent nursery retailer?
Do you have a passion for customer service? Apply Now!
Winstanley's Pramworld is looking to recruit a Weekend Customer Service Advisor to work in our shop floor and sales office team based in Wigan. You will be responsible for:-
- Providing outstanding levels of customer service
- Taking ownership and resolving queries in an efficient and professional manner
- Liaising with customers via telephone/email and Live Chat and face to face
- Advising customers, placing orders and taking payments
- Arranging deliveries and tracking customer orders
- Communicating with other departments and suppliers
Essential Skills Required:
- Excellent verbal and written communication skills, and an outstanding telephone manner.
- Adaptable in a fast moving work place, product and system training provided
- Ability to problem-solve, prioritise and work well under pressure.
- Customer focused, enjoy building relationships and a personable demeanour.
- Experience of Using Microsoft Office Systems such as Word and Excel.
Hours of Work:
15 hours per week
Saturday 9am- 5pm and Sunday 11am - 4pm
Bank Holidays/ Christmas Cover required
Benefits:
- Additional holiday after 2 years’ service
- Employee of the month rewards
- Staff Discount
- Access to AbleFutures (Mental health support)
- Annual staff party
Winstanleys Pramworld is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
For more information on how we use your data during recruitment go to: https://www.pramworld.co.uk/careers
Job Type: Part-time
Part-time hours: 15 per week
Salary: £10.60 per hour
Benefits:
- Employee discount
Schedule:
- Holidays
- Weekends only
Experience:
- Customer service: 1 year (preferred)
Work authorisation:
- United Kingdom (required)
Work Location: In person
