Customer Sales Administrator Leicester, England
Job description
About us
Silkali is a small but fast-growing business based in Cheshire with a new Office opening in Glenfield Leicester, We are professional, agile, and innovative.
The role is in our online home improvement division selling via several sales channels
Our work environment includes:
- Growth opportunities
- Relaxed atmosphere
- Flexible working hours
- On-the-job training
- Casual work attire
We sell a diverse range of home improvement and construction products through our website and online marketplaces.
We are looking for an enthusiastic, reliable team player to join our small team dealing with customers, carriers, and suppliers to ensure that our reputation for providing a high standard of customer satisfaction is maintained.
You must be committed to delivering the very highest levels of customer service by phone, live chat, email, and other online communications.
Your Main Duties will include:
- Processing and dispatching online orders.
- Answering messages in a timely manner.
- Assisting with the sale of products
- Ensuring customers are dealt with in a friendly and professional manner.
- Efficient answering of the telephone.
- Assisting elsewhere in the business when required.
Previous experience in a similar role from within retail, online sales or customer service is desirable but not essential.
The successful candidate will be personable, presentable, polite, confident, organised and eager to get the job done to the best possible standard. You will also be an effective communicator and willingness and ability to learn.
For the right candidate we are willing to consider flexible working hours
Job Type: Part-time
Part-time hours: 20 per week
Salary: From £10.60 per hour
Benefits:
- Flexitime
Schedule:
- Day shift
- Flexitime
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Commission pay
- Performance bonus
- Tips
- Yearly bonus
Ability to commute/relocate:
- Leicester, LE3 8JR: reliably commute or plan to relocate before starting work (required)
Experience:
- work (required)
Work Location: In person
Application deadline: 19/05/2023
