Customer Relationship Advisor Teddington, London, England
Job description
The Vacancy
We’re looking for someone who lives and breathes customer service and wants to do all they can to deliver to the highest possible level.
As a Customer Relationship Advisor, you’ll maintain positive relationships with customers and colleagues to make sure that we can deliver an easy, effective and efficient service when carrying our repairs in our customers’ homes.
No two days will be the same in this role, as you’ll do whatever is necessary to keep our customers happy and make sure their homes are repaired as quickly as possible. You’ll also carry out property condition surveys, keeping a record of what is needed and making sure we follow up on these quickly by arranging works and appointments.
You’ll have knowledge of relevant legislation and compliance issues and be used to applying this to customers’ homes. Your relationship building skills and outstanding ability to communicate across a diverse range of customers, colleagues and partners will mean that you can make sure we deliver excellent repairs to all of our customers and keep our homes in top condition.
When we're hiring, we look for people who connect with our KOSMIHC values:
- We know our stuff
- We make it happen
- We care
You can find a full description of our values here
Feel a connection? If this sounds like you, apply online.
We’re going to be holding interviews on Friday 24th March so please do keep this day free and we’ll be in touch as soon as possible.
