customer relations Ottawa
Tmalpha
Full Time
Ottawa
33.75 - 18.75 CAD HOURLY Today
Job description
Customer Service Associate Job Duties:
- Prepares for customer inquiries by studying products, services, and customer service processes.
- Responds to customer inquiries by understanding inquiry; reviewing previous inquiries and responses; gathering and researching information; assembling and forwarding information; verifying customer's understanding of information and answer.
- Records customer inquiries by documenting inquiry and response in customers' accounts.
- Improves quality service by recommending improved processes; identifying new product and service applications.
- Updates job knowledge by participating in educational opportunities.
- Accomplishes customer service and organization mission by completing related results as needed.
Customer Service Associate Skills and Qualifications:
- Product Knowledge,
- Informing Others,
- Organization,
- Analyzing Information ,
- Verbal Communication,
- Reporting Skills,
- Managing Processes,
- Customer Focus,
- General Consulting Skills,
- Multi-tasking
*FULL TIME POSITION ONLY
*Full Time Only Position
Job Types: Full-time, Permanent
Salary: $750.00-$1,350.00 per week
Benefits:
- On-site parking
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
- Monday to Friday
Ability to commute/relocate:
- Ottawa, ON: reliably commute or plan to relocate before starting work (required)
Language:
- English (required)
- French (preferred)
Work Location: In person
About Tmalpha
Revenue: Unknown / Non-Applicable
Size: Unknown
Type: Company - Public
