customer relations

customer relations Sherbrooke

Terryberry/Williams Recognition
Full Time Sherbrooke 37440 - 12.04 CAD HOURLY Today
Job description

  • Work Term: Permanent
  • Work Language: Bilingual
  • Hours: 40 hours per week
  • Education: Secondary (high) school graduation certificate
  • Experience: 1 year to less than 2 years
  • Work setting

  • Urban area
  • Relocation costs not covered by employer
  • Willing to relocate
  • Business sector
  • Private sector
  • Retail/wholesale establishment/distribution centre
  • Internet/Web services company
  • Business
  • Tasks

  • Access and process information
  • Address customers' complaints or concerns
  • Answer inquiries and provide information to customers
  • Arrange for refunds and credits
  • Receive and log complaints
  • Answer written and oral inquiries
  • Assist in the preparation of brochures, reports, newsletters and other material
  • Computer and technology knowledge

  • Internet
  • MS Excel
  • MS Outlook
  • MS Word
  • Work conditions and physical capabilities

  • Attention to detail
  • Work under pressure
  • Personal suitability

  • Punctuality
  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Organized
  • Reliability
  • Team player
  • Initiative
  • Judgement
  • Screening questions

  • Are you currently legally able to work in Canada?
  • Are you willing to relocate for this position?
  • Do you currently reside in proximity to the advertised location?
  • Do you have previous experience in this field of employment?
  • Do you have the above-indicated required certifications?
  • What is the highest level of study you have completed?
  • Financial benefits

  • Bonus
  • Long term benefits

  • Group insurance benefits
  • Other benefits

  • Free parking available
  • Learning/training paid by employer
  • Paid time off (volunteering or personal days)
  • Team building opportunities
  • Wellness program

customer relations
Terryberry/Williams Recognition

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