customer relations Sleaford, England
Job description
Competitive Salary subject to skills and experience
Sleaford
Ref: VA956
Benefits
- Competitive salary
- 29 days holiday including public holidays plus additional days with service
- Pension contributions
- £1,000 recommend a technician bonus incentive
- Enhanced maternity, paternity & adoption pay
- Enhanced sick pay
- Talk to us about flexible working
- VIP Awards colleague recognition scheme
- Health cash plan claim back medical costs, same day doctors' appointments, high street discounts
- Steer Academy provides accredited ongoing training paid for by the business
- Opportunities for career progression
About the Role
Due to continued business growth, we are recruiting a Customer Experience Advisor to join our First Notification of Loss (FNOL) Team based in Sleaford.
You will be responsible for providing outstanding customer service to all new clients and work providers, delivering a fast and efficient service to insurers and customers.
About You
Essentially you will have excellent customer service skills, the ability to multitask, have good organisational skills and the ability to work in a fast paced environment.
A professional telephone manner is essential for this position, as is the ability to communicate effectively via email. You will be a team player, as well as be able to work individually to achieve daily tasks.
About Us
Steer Automotive Group is an award-winning company with over 30 years of knowledge and expertise within the vehicle body repair sector. Having originated in the Midlands, the business is expanding rapidly through organic growth and acquisition throughout the UK and is now one of the largest Accident Repair Centre Groups in the UK.
Any business is all about the people within it and we want to be the best. Our aim is to be the repairer of choice for our clients, their customers, and colleagues within the industry. Our mission is to be the best in the industry, so we are now looking for qualified people to come and work for us. If you want to be part of this dynamic and rapidly growing business, then please get in touch.
We are dynamic in our approach and geared to completing outstanding repairs, by combining the latest techniques and most effective technology with delivering excellent customer service. We ensure that our customers are at the heart of what we do.
Whether it is minor car park damage or a road traffic accident our repair centres provide a range of services that use modern repair methods to put your vehicle back to its pre-accident condition, ensuring we repair every vehicle with utmost pride and care.
Our job applicant privacy notice can be found on our website Steer Automotive.
