customer relations Belfast, Northern Ireland
Smartedge Solutions
Full Time
Belfast, Northern Ireland
10.56 - 12.04 GBP Today
Job description
- Job Description:
- Looking for IT Service Desk Team Lead
Strong analytical and troubleshooting skills
- PC hardware repair (Dell/HP/Lenovo) and Windows operating system support
- Apple Mac build and support
- Software installation/troubleshooting
- Experience performingtechnologyrefreshes
- Mobile device support (iOS/iPhone/iPads) – excluding warranty hardware repair
- Experience in working with third party client managed mobile applications
- Asset tracking – Weekly tracking of New/Deployed Asset, Lost/Stolen Asset
- Stock room management
- Basic support in Video conferencing equipment
- Demonstrate initiative and act independently to resolve problems
- Hands on Experience in server side maintenance like upgrading and patching activities.
- Basic Knowledge of Network & Telephony Support
- Ability to work with customers and achieve successful outcomes in handling difficult situations
- High level of personal integrity with accountability for results
Job Types: Full-time, Temporary contract
Contract length: 6 months
Salary: From £1.00 per day
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Belfast: reliably commute or plan to relocate before starting work (required)
