customer relations Maryland
Job description
Slomin's Inc., the nation's largest privately owned home security company and residential heating oil provider is seeking part-time Remote Call Center Professionals.
Responsibilities primarily include taking inbound calls from our customer base. You will assist the customer with inquiries related to all aspects of their Slomin’s account (billing, troubleshooting, etc.).
Qualified candidates will be energetic, professional, possess customer service skills, and a desire to succeed. Candidates MUST have basic computer knowledge. 6 - 8 weeks of paid training from 8:00am to noon EST.
We offer a highly competitive salary.
Call center experience preferred but we are open to individuals with the right attitude who are willing to work hard to learn what it takes to provide excellent customer service.
*Employee's will work a 5 day work schedule. The shifts we are looking to fill, will be are as followed:
· 9:00am to 1:00pm EST
· 10:00am to 2:00pm EST
Technology Requirements:
- A working computer/laptop (either Windows or MAC) with an available USB port for a headset to be connected. (Apple iPad’s and Android tablets are NOT supported)
- A good high speed internet connection (dial up or satellite do NOT count)
- A willingness to allow us to remotely connect to the PC for the purposes of training and troubleshooting
- Minimum hardware specs should be:
For Windows 10 (or later):
- Minimum 2 GHz (32-bit or 64-bit) processor
- Minimum of 4 GB of memory (8 GB recommended)
- 400 MB of free hard drive space
- Required minimum screen resolution is 1,024 x 768
For Mac OS X 10.10 Yosemite (or later):
- Intel processor
- Minimum of 4 GB of memory (8 GB recommended)
- 400 MB of free hard drive space
- Required minimum screen resolution is 1,024 x 768
All interested candidates apply online today!
Slomin’s, Inc., provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, gender, national origin, age, disability, or any other federal, state, or local protected class.
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Job Type: Part-time
Pay: Up to $18.00 per hour
Benefits:
- Work from home
Weekly day range:
- Monday to Friday
Work setting:
- Remote
Work Location: Remote
