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Job description

Salud Revenue Partners (Salud) is a technology-enabled service company with leadership and a high-performance culture that partners with healthcare providers nationwide to improve their revenue cycle performance.

Our vision is to be a national model for the delivery of revenue cycle services. We are at the forefront of innovation, applying next-generation process automation and artificial intelligence to focus on the most productive work to help healthcare organizations resolve difficult accounts receivable, find gold in zero balance accounts, achieve the highest coding accuracy, and carry out patient-centered solutions to self-pay.

At Salud Revenue Partners, you can work for an organization dedicated to your employee development as well as delivering unparalleled results for our customers. We give staff objectives, exceptional training, and technology-enabled resources to accomplish goals – and then set them free to get the job done. We encourage fresh ideas and a collaborative approach to delivering industry-leading solutions to clients.

What do our staff say about Salud? In April 2023 we were certified a Great Place to Work, below are a few of our survey results:

• 95% of our employees say this is a great place to work!
• 98% of our staff say "When you join the company, you are made to feel welcome."
• 98% of our employees say "Our executives fully embody the best characteristics of our company."
• 98% of our employees say "I'm proud to tell others I work here."

We are looking to fill this position with a candidate who resides in one of the following states: Alabama, Colorado, Florida, Georgia, Illinois, Indiana, Kentucky, Louisiana, Michigan, Mississippi, Missouri, New Jersey, North Carolina, North Dakota, Ohio, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, or West Virginia.

Medical Customer Service Representative - Bilingual Preferred

This position at Salud Revenue Partners assists Salud clients by taking in-bound calls from patients as well as making out-bound calls to patients to assist them in resolving issues that may delay account resolution. The representative will assist patients with establishing payment plans, making settlement arrangements, following up with insurance companies or other third-parties such as attorneys or employers, and processing applicable adjustments.

Ideal Candidate Would Possess:

• Fluent in speaking both English and Spanish.
• Ability to work and 8 hour shift Monday through Friday between the hours of 8am to 8 pm, with the hours primarily being 9am to 5:30pm ET.
• Be driven to learn proactively.
• Contribute to a team while working independently with minimal supervision.
• Have strong organizational and analytical skills, paying special attention to details.
• Ability to learn computer programs/websites quickly.
• Possess strong problem solving skills.
• Willingness to work in a cubicle office environment with little face to face public interaction.
• Knowledge of insurances, Medicaid and Medicare in a hospital and/or physician office setting.

Supervisory Responsibility

This position has no supervisory responsibilities.

Work Environment

This job operates in a professional cubicle office environment or in a secure home office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets.

We are looking to fill these positions with candidates who live in the following states:

Alabama, Arizona, Colorado, Florida, Georgia, Illinois, Indiana, Louisiana, Kentucky, Michigan, Mississippi, Missouri, New Jersey, North Carolina, Ohio, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, West Virginia

Job Type: Full-time

Pay: $14.00 - $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Paid training
• Vision insurance
• Work from home

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Bonus pay

Application Question(s):

• Are you willing to undergo a background check?
• If you were referred by a current Salud Revenue Partners employee, please list their name here.

Education:

• High school or equivalent (Preferred)

Experience:

• medical, phone based, customer service: 3 years (Required)

Language:

• Spanish (Preferred)

Work Location: Remote

Apply Here

About Salud Revenue Partners

CEO: Jesse Ford
Revenue: Unknown / Non-Applicable
Size: 51 to 200 Employees
Type: Company - Private
Website: www.saludrevenue.com
Year Founded: 2011