customer relations Hemel Hempstead, England
Job description
Neptune Heating and Plumbing Ltd, is a family run business, that have been trading for 11 years. Neptune cover the local area and provide heating and plumbing and domestic gas services. Neptune Work with commercial clients and general public with there heating and plumbing needs.
We are looking for a Customer Service Assistant to join the growing company.
Hours are Monday - Friday 8am-5pm with 1 hour for lunch. 20 days holiday plus bank holiday and free car parking. Pension, company events, and bonus. We can offer a friendly working environment .
Duties will be:
Providing first class customer service to clients
Taking incoming calls and making out going calls
Dealing with general admin
update excel spread sheets
Creating invoices and taking card payments
General office maintenance
Sending out the post
Assisting with creating Schedules for the engineers
Must Haves
Team player
Excellent communication skills
Excellent PC skills including Word and Excel
Excellent telephone manner
Good attention to detail
Multi tasker
A working background in customer services
Ideally have a background of working in Heating and Plumbing.
If you have the skills we are looking for we would really like to hear from you today.
Job Type: Full-time
Salary: £22,000.00-£28,000.00 per year
Benefits:
- Company events
- Company pension
- Free parking
- Gym membership
- On-site parking
Schedule:
- Monday to Friday
Supplemental pay types:
- Yearly bonus
Ability to commute/relocate:
- Hemel Hempstead: reliably commute or plan to relocate before starting work (required)
Education:
- A-Level or equivalent (preferred)
Experience:
- customer service: 1 year (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
Reference ID: customer service
Expected start date: 31/07/2023
