customer relations

customer relations Phoenix, AZ

Mountain Park Health Center
Full Time Phoenix, AZ 48139 - 36207 USD ANNUAL Today
Job description

Why Work For

Mountain Park Health Center?

As a member of the Mountain Park team, you will have the opportunity to help our community thrive by improving the health of those around you.

  • You’ll work in a supportive environment where your coworkers feel more like family. That’s because the way we connect with each other translates to the care we provide our patients.
  • We value professional and personal goals, work/life balance and family.
  • We are committed to creating a positive work environment and provide our employees with support and experience to grow and be successful.

Job Summary


This position is responsible for providing customer service in clinical environments and maintaining patient demographic information. Customer Service Representatives must additionally be able to perform the duties regarding patient scheduling, payments/co-payments, and cashiering functions.

Essential Functions


· · Updates patient demographics and verifies insurance information per visit.

  • Collects payments and provides receipts.
  • Securely performs cashiering responsibilities such as closing daily batch, balancing cash drawers, and allocating the money into the safe.
  • Ensures completion of all forms and obtains the required signatures. Notes in the system regarding the release of information, privacy policy, and assignment of benefits.
  • Appropriately schedules appointments per department guidelines; provides each patient with future appointments details.
  • Obtains medical records for same day appointments.
  • Promptly answers telephone encounters including (but not limited to) stating their department and asking the name of the customer.
  • Handles telephone encounters including coding them to the correct department.
  • Performs other department-specific tasks related to customer service, patient scheduling, patient insurance administration, etc.
  • Consistent, reliable in-person attendance is required.
  • Performs other duties as assigned.

Position Qualifications


  • Minimum Qualifications:
    • High school diploma or equivalent

    Preferred Qualifications:

    • At least one year of previous customer service experience
    • Fluent in both English and Spanish

Atkinson’s hours are:

Mon, Tues, Thurs, and Friday 7:30am – 4:30pm

Wednesday: 11am – 8pm

customer relations
Mountain Park Health Center

www.mountainparkhealth.org
Phoenix, AZ
John Swagert
$25 to $100 million (USD)
501 to 1000 Employees
Company - Private
Health Care Services & Hospitals
1980
Related Jobs

All Related Listed jobs

Global Account Manager
PlatformGSK London, England Today

Strong digital experience and knowledge of KPIs, optimization metrics and campaign reporting particularly in search, social and programmatic.

Window Cleaner
Compass Group Fareham, England 10.52 GBP HOURLY Today

You can share all discounts and offers with your friends and families. You can share all discounts and offers with your friends and families.

Cleaner / Cleaning Operative
Tenon FM Guildford 9.5 GBP HOURLY Today

Make sure that our customers have a better day, every day by ensuring that your assigned areas are clean, presentable and serviceable at all times.

Events & Marketing Manager- Flannels
Flannels Liverpool, England 22162 - 37800 GBP ANNUAL Today

Previous project management experience within retail or hospitality. Youll be responsible for running a range of events, ensuring the target audience is

Petrol Station Cashier Full Time
Falcon Service Stations Stourbridge, England 9.5 GBP HOURLY Today

Retail sales: 3 years (preferred). Provide excellent customer service, be friendly and courteous to our customers. Customer service: 3 years (preferred).