customer relations Falkirk, Scotland
Job description
Customer Assistant
We’re currently looking for enthusiastic and engaging people to join our Store team. If you have experience as a Customer Assistant, and want to move into a role that will offer you an opportunity to step up and lead a store in the Store Manager's absence, this could be a great position for you.
Here at McColl’s, we pride ourselves on being the second largest multiple convenience operator in the UK.
Our continued success depends entirely on the dedication of our store teams.
With an exciting acquisition program and our continued partnership with Morrison's which has seen us relaunch the much loved and trusted Safeway brand, this really is a great time to join us.
As a Customer Assistant you will support the Store Management team with all the daily tasks that are involved in running a busy store. You will act as the person in charge in the absence of the Store Manager, and step up to lead the team in these periods. You’ll also assist by inspiring the team around you to deliver the highest level of service to our customers whilst ensuring that all colleagues are happy, motivated, well trained and feel proud of their role within the local community.
Other responsibilities, include opening and closing the store, till and cash operation, stock control, always merchandising and maintaining a clean and well-presented store.
It’s a varied and challenging role and we are seeking individuals with excellent communication skills and a flexible approach to working hours as you will be required to work early mornings and some late nights. You’ll also need to be numerate with basic computer literacy.
If you have previous experience within the retail or customer service industry, a flexible and adaptable approach and a passion for delivering the best possible experience to the customer by helping us to be “your neighbourhood's favourite shop”, we’d really love to hear from you.
Benefits: colleague discount, generous colleague saving opportunities and pension scheme..
For our premises that sell alcohol suitable candidates must be over the legal age due to licencing conditions.
Please note that only suitable applicants will be contacted.
Hourly rate will be discussed at interview.
The closing date advertised is the latest date that this vacancy will close. If we reach the maximum number of applicants, this vacancy may close before the advertised date.
Job Types: Part-time, Permanent
Part-time hours: 16 per week
Salary: £7.49-£10.42 per hour
Benefits:
- Employee discount
- Store discount
Schedule:
- Monday to Friday
- Weekend availability
Education:
- GCSE or equivalent (preferred)
Experience:
- Retail sales: 1 year (preferred)
- customer service: 2 years (preferred)
Work authorisation:
- United Kingdom (required)
Work Location: In person
Reference ID: 4630 - AE
