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customer relations Oldham, England

Marston Holdings

Full Time Oldham, England 21782 - 12.04 GBP ANNUAL Today

Job description

Vacancy ID :

042010

Town :

Oldham

Closing Date :

Salary :

21,781.50

Customer Service Agent
£21,781.50

Marston Holdings Limited has an exciting opportunity for a Customer Service Agent to join their team on a temporary basis.

As a Customer Service Agent with Marston Holdings Ltd you will have a pivotal role in our contact centre, engaging with customers and helping them find a solution, whether that’s processing payments, agreeing a payment plan, or helping them resolve a query.

You will handle customer cases via letter correspondence.

Person specification

Experience of handling and resolving difficult situations
Effective communication and organisational skills
Good understanding and use of Microsoft Office Applications
Excellent phone manner
Strong time management and organisational skills
Comfortable working alone as well as part of a team

What's in it for you?

Salary of £21,781.50
Hours: Great work life balance and only working 9-5, Monday-Friday.
Office based
Contract: Full time, 37.5 hours per week
Enhanced Maternity and Paternity Package NB subject to eligibility criteria
25 days annual leave plus bank holidays
Health Cash Plan
Staff benefits designed to suit your lifestyle, from discounts on high street and online shopping to travel, socialising and wellbeing

If this sounds like the job for you, please apply….

New starters will be subject to clearance through the Disclosure and Barring Service and a County Court Judgment check. In addition, the post holder is expected to keep the Company updated if their personal circumstances change.

Marston Holdings Limited [MHL] is a parent company formed of eight brand entities that each specialise in key areas of our overarching business. In a nutshell, we are the UK's largest judicial services company and pioneers in clean air technology, offering services that support local and central government, utilities, and private sectors through the delivery of market leading integrated technology-enabled solutions from design and implementation to management and recovery.

We are an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we're committed to creating an inclusive environment for all employees.

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