customer relations Las Vegas, NV
Job description
Job Description
DESCRIPTION OF HOURS AND WAGES:
This is a part-time position (19-hours per week). The hourly range is $25.37 to $34.00 per hour.
DEFINITION: This position performs a variety of paraprofessional public service work in support of the YPL/Children’s Services Department at a district library.
RESPONSIBILITIES:
Essential and marginal functions and responsibilities may include, but not limited to the following:
1. Provides children’s reference and other services to children, young adult, adult patrons and Library District staff by searching files, the library material collection, and automated library systems to locate requested information or materials.
2. Assists children, young adult, and adult patrons in the use of the Children’s Services circulating collections and materials using Library of Congress classifications and assists in the use of automated library systems, various indexes, and non-book materials.
3. Maintains knowledge of children’s services.
4. Ensures that the calendar of programs, activities, and events for the YPL/Children’s Services Department is maintained.
5. Prepares and conducts programs for patrons up to 18 years of age.
6. Prepares and conducts programs for adults relating to children’s service.
7. Conducts tours of YPL/Children’s Services Department for teachers, students, day care centers, and other organizations to promote books and reading.
8. Performs shelf checks to ensure continuing physical maintenance and proper location of books, periodicals, and other library materials relevant to the Department.
9. Maintains compliance with Library District, Branch, and YPL/Children’s Services Department policies and procedures, and explains policies and procedures to patrons and staff.
10. Interacts extensively over the telephone, and in person with patrons, district-wide staff and management, outside agencies, and other libraries.
11. Provides information about district-wide activities, facilities, and services.
12. Utilizes personal computers, automated library systems, the Internet, and on-line tools and resources.
13. Operates library and office equipment including, but not limited to: copy machine, telephone, facsimile machine, and microfiche/microfilm machines.
14. Attends or conducts miscellaneous meetings and training sessions at meeting sites throughout the district.
15. Maintains a safe environment for both staff and patrons.
16. Maintains and files records and reports appropriate to the YPL/Children’s Services Department.
17. Exercises limited decision making skills.
18. Schedules public use of equipment when appropriate to the YPL/Children’s Services Department.
19. Performs basic maintenance or repair on Library Branch equipment.
20. Operates Library District vehicles.
Job Requirements
COMMITMENT TO DIVERSITY: The successful candidate will demonstrate support for diversity, equity and inclusiveness (D.E.I.), as well as participate in maintaining a respectful and positive work environment. All applicants will be considered for employment without bias. All ethnicities, race, color, religion, sex, sexual orientation, gender identity, national origin, veterans or disability status are encouraged and welcomed to apply.
TRAINING AND EXPERIENCE:
Bachelor’s Degree required. Computer experience required; library experience OR public contact experience required; AND experience working with children OR completing classes in children’s literature AND child development required. PLEASE NOTE: Meeting these posted qualifications does not necessarily guarantee an interview.
LICENSE, CERTIFICATE, OR SPECIAL REQUIREMENTS: Possess, or have the ability to obtain, a valid Nevada Driver’s License at the time of hire.
PHYSICAL REQUIREMENTS: Essential and marginal functions may require maintaining the physical condition necessary for standing and walking, frequent lifting and carrying objects of light weight (5 - 10 pounds) and lifting and carrying objects of moderate weight (11 - 20 pounds); frequent bending, stooping, reaching, and pushing; minimal dexterity in the use of fingers, limbs, or body in the operation of office equipment, utilizing a keyboard, and sitting, or standing for extended periods of time. Tasks require sound perception, visual perception, color perception, depth perception and oral communications ability.
ENVIRONMENTAL REQUIREMENTS: Tasks are performed in adverse environmental conditions.
We anticipate interviewing for this position on or around August 17, 2023.
