customer relations Aberdeen, Scotland
IKEA
Full Time
Aberdeen, Scotland
10.56 - 12.04 GBP Today
Job description
At IKEA, it is so much more than a job.
We are looking to welcome co-workers to join our fantastic Customer Relations team at the IKEA Aberdeen Order & Collection Point (OCP). In the IKEA world, we call this position a Customer Relations Co-worker.
Our OCP, in Wellington Circle, has been designed to offer you the same great range and inspiration, with most products available to order and collect. There is also a small range of products available to take home today. Or if it’s more convenient, you can have it all delivered to your door.
Expected Starting Date: 9th February 2023
WHAT WE OFFER
16 hours - working a minimum of 4 hours per shift, varying shift patterns between 09:30-19:00, must have availability for 3 out of 4 weekends
30 hours - working 5 x 6 hours shifts between the hours of 09:30-19:00, working midweeks & 1 out of 2 weekends
WORKING WITH US HAS ITS REWARDS
Our co-workers bring unique ideas and talent to work every day and we offer a variety of benefits that suit their and their family's everyday needs.
WHAT YOU'LL NEED TO HAVE
We are looking for co-workers who strives to give an amazing customer shopping experience; co-workers that always put the customer at the heart of everything they do and inspire others to do the same. They are passionate about ensuring that IKEA has a lifelong connection with their customers by always considering their needs.
Customer facing experience in either retail or hospitality is preferred. We are looking for people who have a passion for IKEA & see a future in the business & want to grow & develop with us.
WHAT YOU'LL BE DOING DAY TO DAY
This role is varied with no two days being the same; one minute you could be on checkouts and the next minute, you could be meeting and greeting our customers, managing a queue, hosting trolleys, or assisting customers. This is physically demanding and requires the ability to work outside.
WE CARE FOR THE PEOPLE
It takes the diversity of thought, background, and culture to make great ideas a reality. We welcome candidates from all walks of life to join us, where we feel valued for our uniqueness and recognised for our diverse talents.
RECRUITMENT PROCESS INFORMATION
If you have any special requirements during the interview process, please let us know as soon as possible.
First step, please attach an updated CV with your application so we can get to know you better.
Second step, successful candidates will receive information about the next steps via email. You might be invited to complete a short video interview with pre-recorded questions, it only takes 2 minutes & can be done anytime & anywhere on a phone, laptop, or tablet. So just find a quiet spot and tell us why you would love to work for IKEA!
Third step, if successful you will be invited to an interview with one of our hiring managers.
Come see things a little differently with us and be part of creating a better
everyday life for the many.
IKEA reserves the right to close a job vacancy earlier than originally advertised.
For any advice or support, email me at [email protected] and I will be happy to help!
We are looking to welcome co-workers to join our fantastic Customer Relations team at the IKEA Aberdeen Order & Collection Point (OCP). In the IKEA world, we call this position a Customer Relations Co-worker.
Our OCP, in Wellington Circle, has been designed to offer you the same great range and inspiration, with most products available to order and collect. There is also a small range of products available to take home today. Or if it’s more convenient, you can have it all delivered to your door.
Expected Starting Date: 9th February 2023
WHAT WE OFFER
- £10.90 basic hourly rate. Living Wage Foundation Employer
16 hours - working a minimum of 4 hours per shift, varying shift patterns between 09:30-19:00, must have availability for 3 out of 4 weekends
30 hours - working 5 x 6 hours shifts between the hours of 09:30-19:00, working midweeks & 1 out of 2 weekends
- Flexibility on availability to be discussed during interviews
- We offer permanent contracts, advanced scheduling & regular weekend off
WORKING WITH US HAS ITS REWARDS
Our co-workers bring unique ideas and talent to work every day and we offer a variety of benefits that suit their and their family's everyday needs.
- 15% co-worker discount & I-Benefits discount portal helping you save £100’s on Highstreet retailers
- Free & Confidential Employee Assistance Program and Wellbeing Portal
- X3 Life Assurance, enhanced statutory pension contributions & interest free loans
- Holiday on Christmas Eve & Christmas Day
- Family Friendly policies & benefits
- Commitment to your development throughout your IKEA career, starting on your first day
- Free parking and you can also enjoy a free hot or cold meal option every shift!
WHAT YOU'LL NEED TO HAVE
We are looking for co-workers who strives to give an amazing customer shopping experience; co-workers that always put the customer at the heart of everything they do and inspire others to do the same. They are passionate about ensuring that IKEA has a lifelong connection with their customers by always considering their needs.
Customer facing experience in either retail or hospitality is preferred. We are looking for people who have a passion for IKEA & see a future in the business & want to grow & develop with us.
WHAT YOU'LL BE DOING DAY TO DAY
This role is varied with no two days being the same; one minute you could be on checkouts and the next minute, you could be meeting and greeting our customers, managing a queue, hosting trolleys, or assisting customers. This is physically demanding and requires the ability to work outside.
- You aim to create a positive experience for our customers, so they will want to return and shop with us again over time.
- Build loyalty by listening to our customers & using your knowledge of IKEA product range offer informed solutions.
- You work together with colleagues in other functions to improve the customer experience.
- Provide an efficient and accurate checkout experience in the store while working with daily and weekly service targets to drive service delivery.
WE CARE FOR THE PEOPLE
It takes the diversity of thought, background, and culture to make great ideas a reality. We welcome candidates from all walks of life to join us, where we feel valued for our uniqueness and recognised for our diverse talents.
RECRUITMENT PROCESS INFORMATION
If you have any special requirements during the interview process, please let us know as soon as possible.
First step, please attach an updated CV with your application so we can get to know you better.
Second step, successful candidates will receive information about the next steps via email. You might be invited to complete a short video interview with pre-recorded questions, it only takes 2 minutes & can be done anytime & anywhere on a phone, laptop, or tablet. So just find a quiet spot and tell us why you would love to work for IKEA!
Third step, if successful you will be invited to an interview with one of our hiring managers.
Come see things a little differently with us and be part of creating a better
everyday life for the many.
IKEA reserves the right to close a job vacancy earlier than originally advertised.
For any advice or support, email me at [email protected] and I will be happy to help!
About IKEA
CEO: Jesper Brodin
Revenue: Unknown / Non-Applicable
Size: 10000+ Employees
Type: Company - Private
Website: https://www.ikea.com/gb/en/
Year Founded: 1943
IKEA
https://www.ikea.com/gb/en/
London, United Kingdom
Jesper Brodin
Unknown / Non-Applicable
10000+ Employees
Company - Private
Home Furniture & Housewares Stores
1943
