customer relations Newcastle upon Tyne, England
Job description
Events sales & Customer Service Representative
Looking for a new career for 2023?
Are you looking for a role that allows you to put your great people skills to use?
Do you feel you would thrive within a supportive team in the workplace?
A role within Events sales and Customer service could be the perfect fit for you!
The ideal candidate will be ready to handle front of house customer care on site at our client events and learn to take the lead with our venue based marketing campaigns in Newcastle City Centre. With a vibrant and personable nature this role will feel both rewarding and fulfilling to those successful.
The ideal candidate will be able to listen attentively to all customer queries and resolve issues, as well as handle in person presentations in relation to new products, customer queries and new services on site at events, exhibitions, trade shows and expo centres.
Responsibilities:
- Setting up events for our clients to assist in the brand awareness campaigns.
- Gather information from customers.
- Follow up with customers to address their needs.
- Distribute incoming offerings from our client to appropriate customers or co-workers.
- Present confidently the benefits of products and services to customers.
- Work as part of a team to ensure all events are a success.
- Adhere to client guidelines.
- Represent our clients in a professional manner at all times.
Sounds like a role you'd thrive in?
We're seeking an individual with excellent spoken and written English, and someone who has experience in either working in a customer facing setting or working with others as part of a team.
Are you looking to develop your customer service, or retail/hospitality experience into a lasting career, whilst learning new skills? If so, apply today for more information and for this great opportunity to work for a fun and friendly employer!
Job Types: Full-time, Permanent
Salary: £23,500.00-£24,500.00 per year
Benefits:
- Casual dress
- Company events
- Flexitime
- Profit sharing
- Referral programme
Schedule:
- Day shift
- Flexitime
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Bonus scheme
- Loyalty bonus
- Quarterly bonus
- Yearly bonus
Ability to commute/relocate:
- Newcastle upon Tyne: reliably commute or plan to relocate before starting work (required)
Education:
- GCSE or equivalent (preferred)
Experience:
- Retail sales: 1 year (preferred)
- Customer service: 1 year (preferred)
Licence/Certification:
- Right to work UK (required)
Work Location: In person
