Job description

About us

Home Legal Direct is a tech-based company that is revolutionizing the residential property sector by providing innovative and streamlined conveyancing and related services. Our cutting-edge technology platform and extensive panel of top-rated solicitors and conveyancers allow us to deliver exceptional service to our clients. If you are looking for a challenging and rewarding career in the property industry, Home Legal Direct is the place for you.

About the job – what does it involve?

As a Customer Support Executive you will join a fun and forward-thinking team playing a crucial role in our support process. You will provide customers with guidance and support throughout their property transaction process, ensuring a seamless experience until completion.

The role is primarily looking after clients and their needs, outbound welcome calls, liaising with Conveyancers, resolving problems, after sales care and dealing with complaints. Customer empathy and client care is of primary importance to us and this position.

Full training will be provided.

About you – what we’re looking for:

We are looking for somebody with an exceptional telephone manner and plenty of drive and determination. You will need a positive attitude and the ability to think fast on your feet!

To succeed in this role, you should be a quick learner with excellent communication skills, both verbal and written and a sound knowledge of Excel.

We are growing fast, and we are successful because we only employ high potential go getters and train them to be great. If you are a highly motivated, self-starter with ambition and drive, we want to talk to you. This is a great opportunity to help shape the company’s growth as well as quickly progress your own career.

If this sounds like you, then this could be the opportunity you are looking for!

Job Type: Full-time

Salary: £21,000.00-£22,000.00 per year

Benefits:

• Company pension
• On-site parking

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Southend-on-Sea, SS1 2LR: reliably commute or plan to relocate before starting work (required)

Education:

• GCSE or equivalent (preferred)

Experience:

• customer service: 1 year (preferred)

Work Location: In person

Reference ID: Customer Support Executive

About ESW Legal

Revenue: Unknown / Non-Applicable
Size: Unknown
Type: Company - Public
Website: www.eswlegal.co.uk