
customer relations McDonough, GA
Job description
Attention warehouse workers and forklift drivers DHL is looking for you.
Work Safe. Work Smart. Work Now.
Our McDonough location is looking to hire Full-Time Warehouse Associates and Forklift drivers.
What we offer:
- Start at $19 an hour for 2nd Shift
- Hours are Mon- Fri 1pm-9pm -overtime depending on volume
- Excellent health benefits starting on your 30th day, and at very low cost to you
- 401(K) with generous company match
- Paid vacation
- Paid holidays
- Tuition reimbursement program
- Great growth potential
JOIN US AND FIND OUT WHY DHL SUPPLY IS THE WORLD’S LEADING LOGISTICS SOLUTIONS PROVIDER!
Role Purpose:
Process orders and prepare correspondence to fulfill customer needs. Responsible for providing product, service, and transit information to the customer and act as a liaison to facilitate issue resolution.
Key Accountabilities:
- Resolve product or service problems: clarify the customer’s complaint, determine the cause of the problem, select and explain the best solution to solve the problems, expedite correction or adjustment, follow up to ensure resolution.
- Maintain customer records and update account information.
- Maintain financial accounts by processing customer adjustments.
- Prepare product or service reports by collecting and analyzing customer information. Assist with order and product management.
- Perform other duties as assigned.
Required Education and Experience:
- High School Diploma or Equivalent
- 0-12 months of system, data entry or reporting experience
- 0-12 months of warehouse experience, preferred
Our Organization is an equal opportunity employer.
