Job description
Overview
This is a fantastic role within a well established, secure company offering great future career prospects alongside great training and personal development. If you have a confident, professional phone manner, a real focus on customer care and strong attention to detail, this could be the role for you.
Responsibilities
Recruitment Note:
Due to the unprecedented volume of response we are currently receiving, regrettably we are no longer able to respond to every application individually. If you have not heard back from us within 5 days, please assume your application for this role has been unsuccessful. We do read each CV carefully and if the situation changes or another potentially suitable role becomes active, we will be back in contact.
This is a fantastic role within a well established, secure company offering great future career prospects alongside great training and personal development. If you have a confident, professional phone manner, a real focus on customer care and strong attention to detail, this could be the role for you.
Responsibilities
- Handling a variety of incoming calls and travel insurance enquiries
- Liaising with customers both over the phone and in person
- Investigating and resolving customer issues arising
- Dealing with related administration
- Maintaining information on in-house systems
- Ensuring attention to detail at all times
- You will need to have previous phone-based customer service experience.
- An excellent telephone manner and a positive can-do attitude
- We are looking for people who are pro-active and can take initiative to complete tasks in a resourceful and efficient manner.
- Full training and sponsorship through professional exams
- Holiday increases with length of service to 27 days
- Excellent future career prospects offered by this large commercial Company
- Access to high street retailer discounts
- Employee Assistance Programme
Recruitment Note:
Due to the unprecedented volume of response we are currently receiving, regrettably we are no longer able to respond to every application individually. If you have not heard back from us within 5 days, please assume your application for this role has been unsuccessful. We do read each CV carefully and if the situation changes or another potentially suitable role becomes active, we will be back in contact.
About Calibre Candidates
Revenue: Unknown / Non-Applicable
Size: Unknown
Type: Company - Public
Website: www.calibrecandidates.com
Calibre Candidates
www.calibrecandidates.com
Reading, United Kingdom
Unknown / Non-Applicable
Unknown
Company - Public