customer relations

customer relations Kelowna

Border Plumbing, Heating & Electrical
Full Time Kelowna 22 - 17 CAD HOURLY Today
Job description

Submit your application with us today!

Very busy professional HVAC & Plumbing company in Kelowna is looking for a friendly, motivated Customer Service Representative to help serve our growing client base. We are a family run business and always strive to treat our clients and coworkers like they are a part of our family as well. We are looking for someone who loves helping people, wants to be part of a team, and can smile through the phone.

No HVAC/Plumbing experience necessary – we will train you.

We are looking for someone who possesses the following:

  • Positive and upbeat attitude
  • Loves being part of a team and can also work independently
  • Great organizational skills
  • Strong attendance record
  • Mature & punctual worker
  • Strong communication skills with great listening skills
  • Enjoys helping clients
  • Ability to multitask
  • Strong computer skills
  • Strong ethics and morals
  • Desire to be the best
  • Clean background (ability to pass a background check)
  • Drug-free

RESPONSIBILITIES:

  • Effectively manage incoming calls
  • Identifying and assessing customer needs to achieve satisfaction
  • Provide information about our products and services
  • Ability to answer and manage a multi-line telephone system
  • Tracking & Ordering office supplies
  • Review or make changes to customer accounts
  • Proactively make outbound cold calls to our existing customer database
  • Answering our after-hours Emergency phone line during evenings and weekends (on rotation with other office staff)
  • Scheduling appointments from after-hours calls (on rotation with other office staff)
  • Greeting occasional customers who come to our office (fairly rare)
  • Processing Debit/Credit Card Payments
  • Filing

Submit your resume, cover letter, and wage expectation.

No phone calls please.

Only those candidates chosen for an interview will be contacted.

Should have current work references.

Salary: Negotiable

***Includes Health Benefits***

Job Type: Full-time

Salary: $17.00-$22.00 per hour

Benefits:

  • Dental care
  • Extended health care
  • Life insurance

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday

Work Location: In person

About Border Plumbing, Heating & Electrical

Revenue: Unknown / Non-Applicable
Size: Unknown
Type: Company - Private
Website: www.borderplumbing.com

customer relations
Border Plumbing, Heating & Electrical

www.borderplumbing.com
Kelowna, Canada
Unknown / Non-Applicable
Unknown
Company - Private
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