customer operations specialist

customer operations specialist London, England

innocent
Full Time London, England 41000 - 53867 GBP ANNUAL Today
Job description

Fruit Towers - London
Supply Chain

innocent started with a simple mission: to make drinks that make it easy to do yourself some good. In 1999 we concocted a few smoothies in our kitchen and tested them on people at a music festival; today we’re blending every type of fruit & veg under the sun and selling drinks right across Europe. We have great ambitions: to show the world that you can build a successful business that cares about more than just profit, and to leave things better than we find them. We’re proud to call ourselves Europe’s favourite little healthy drinks company, but we’re still growing. And that means we need more brilliant people who share our ambition, to join in with the next, most exciting, part of our story.

what you'll be doing
Fancy being one of the most important people in our UK Commercial team and contributing directly to our company KPIs? As a Customer Operations Specialist you'll be directly responsible and accountable for making sure our retailers have enough products to sell, which means planning and forecasting what we need and making sure it gets to them on time & in full.
you'll have
  • The ability to build strong relationships (both internally & externally) - the foundation of a collaborative supply team is based on the people involved, be it at innocent, our logitistics partners, or our retailers.
  • Top class communication skills - to make recommendations and sometimes deliver tough messages to our retailers.
  • The ability to solve a problem, no matter what's thrown at you.
  • Great critical thinking & strong excel skills.
you'll get
  • An understanding of how innocent balances the supply & demand sides of it's business to deliver products to it's retailers day in, day out.
  • To be part of a high-performing team that works cross functionally every day.
  • A chance to build relationships both internally (across multiple teams) and externally (with our retailers and logistics partners).
You will help us to keep doing business the right way – keeping innocent one of the Sunday Times Best Places to Work, using our B Corp status to inspire wider change, and reinforcing our culture of staying little as we grow big. At innocent, it’s the relationships and friendships we create while working together, that make us who we are. It’s why we love hybrid working – a mix of connecting in person and remotely. We’re also aware that the world is changing, and we all want and need different things from our work and home lives. So, if you need to walk the dog, go to the gym, or have commitments outside of work, we’re open to talking through flexible working options that work for you and us.
In return for everything you can bring, we can offer you an exciting, challenging role in a fast-growing and dynamic business, with plenty of career opportunities in the UK and across Europe as well as a competitive rewards package. We also have some great clubs, a free breakfast and as many smoothies as you can shake a stick at. Take a look at our reward page for more details.

If you think you have everything we're looking for and more, then we'd love to hear from you.

You'll need to get your skates on though, as applications close soon

customer operations specialist
innocent

https://www.innocentdrinks.co.uk
London, United Kingdom
Nick Canney
$100 to $500 million (USD)
501 to 1000 Employees
Subsidiary or Business Segment
Food & Beverage Manufacturing
1999
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