Customer Experience Team

Customer Experience Team Livingston, Scotland

schuh
Full Time Livingston, Scotland 16783 - 21000 GBP ANNUAL Today
Job description

We have the opportunity for Part-Time staff to join our Customer Experience Team at our Head Office in Livingston on a permenant basis. The schuh customer experience department is a fast paced environment where the customer always comes first. We believe every customer should leave us thinking WOW!

As a company we lead the way with our customer service effort and believe this is what sets us apart from others. So if this is something you are interested in, full training will be provided – we want to hear from you!

The Person:
  • We're looking for someone with positivity, enthusiasm and a passion for great customer service.
  • We need people to work and communicate effectively as part of a team.
  • We are always looking for confident and hardworking individuals.
  • Genuine and honest people will excel with us.

The Role:
  • Customers can contact us if they want to buy something or if they have a problem. In either case we treat every customer with a sense of fairness and individuality.

You will be expected to:
  • Deal efficiently and professionally with customers via phone and email.
  • Effectively engage with customers via our video and text chat services.
  • Deal with service related queries through various social media platforms.
  • Help our high street stores with any problems or queries.

The position will require Thursday/Friday evening and weekend working. This will consist of both remote working alongside shifts in the office therefore candidates must be able to travel to our Livingston Head Office.

About the location

Neilson Square is the home of our original warehouse and distribution centre, as well as many head office functions. Situated in Livingston, our site is in-between Edinburgh and Glasgow and very easily reached by car and public transport.

Customer Experience Team
schuh

www.schuh.co.uk
Livingston, United Kingdom
Colin Temple
$100 to $500 million (USD)
1001 to 5000 Employees
Company - Private
Department, Clothing & Shoe Stores
1981
Related Jobs

All Related Listed jobs

Selling Assistant, Nursery
John Lewis Horsham, England 10.5 - 11.48 GBP HOURLY Today

Your passion for selling will enable you to provide guidance to customers on our products from washing machines to womenswear.

Postperson with Driving
Royal Mail Group Derby, England Today

Has a full UK manual driving licence with no more than 6 penalty points. Various discounts including high street vouchers, travel and attraction discounts, and

Adelphi Graduate opportunity – Life Sciences & Health Economics
Omnicom Health Group Bollington, England 31204 - 41204 GBP ANNUAL Today

You must hold a life sciences qualification (ideally pharmacology, physiology, neuroscience or biomedical sciences) and a relevant postgraduate qualification

hr business partner
Frasers Group Glasgow, Scotland 49000 - 35000 GBP ANNUAL Today

Company Description


At Frasers Group we’re rethinking retail. Through digital innovation and unique store experiences, we’re...

Assistant Commercial Cost Analyst
SSE Glasgow, Scotland 32600 - 48800 GBP ANNUAL Today

Excellent organisation and planning skills with the ability to work to deadlines and still deliver quality output whilst dealing with changing priorities and