Customer Experience Team

Customer Experience Team Livingston, Scotland

schuh
Full Time Livingston, Scotland 16783 - 21000 GBP ANNUAL Today
Job description

We have the opportunity for Part-Time staff to join our Customer Experience Team at our Head Office in Livingston on a permenant basis. The schuh customer experience department is a fast paced environment where the customer always comes first. We believe every customer should leave us thinking WOW!

As a company we lead the way with our customer service effort and believe this is what sets us apart from others. So if this is something you are interested in, full training will be provided – we want to hear from you!

The Person:
  • We're looking for someone with positivity, enthusiasm and a passion for great customer service.
  • We need people to work and communicate effectively as part of a team.
  • We are always looking for confident and hardworking individuals.
  • Genuine and honest people will excel with us.

The Role:
  • Customers can contact us if they want to buy something or if they have a problem. In either case we treat every customer with a sense of fairness and individuality.

You will be expected to:
  • Deal efficiently and professionally with customers via phone and email.
  • Effectively engage with customers via our video and text chat services.
  • Deal with service related queries through various social media platforms.
  • Help our high street stores with any problems or queries.

The position will require Thursday/Friday evening and weekend working. This will consist of both remote working alongside shifts in the office therefore candidates must be able to travel to our Livingston Head Office.

About the location

Neilson Square is the home of our original warehouse and distribution centre, as well as many head office functions. Situated in Livingston, our site is in-between Edinburgh and Glasgow and very easily reached by car and public transport.

Customer Experience Team
schuh

www.schuh.co.uk
Livingston, United Kingdom
Colin Temple
$100 to $500 million (USD)
1001 to 5000 Employees
Company - Private
Department, Clothing & Shoe Stores
1981
Related Jobs

All Related Listed jobs

Social Work Assistant - CLA
London Borough of Bexley Council London, England 23400 - 24684 GBP ANNUAL Today

We are working to strengthen families, to enable them to identify their own solutions where there are difficulties, creating strong family networks and

Lifeguard (Full & Part Time) Training Included
Sandcastle Waterpark Blackpool, England 9.9 GBP HOURLY Today

In addition, they also ensure that our Guests receive the best possible service throughout their visit. Full and part time positions available including working

Healthcare Assistant
Norfolk Community Health and Care NHS Trust Swaffham, England 20270 - 21318 GBP ANNUAL Today

To work in a collaborative manner with all other staff working within the unit. Provide a high standard of direct care for patients.

Business Intelligence Analyst
Air IT Sandiacre, England 45000 - 63530 GBP ANNUAL Today

As a Business Intelligence (BI) Analyst, youll help our BI customers transform their business by capturing data and turning it into actionable insights.

Cleaning Team Member - Blackfriars House (Friday, 17:30-19:00)
Bruntwood Manchester, England 10.9 GBP HOURLY Today

At Bruntwood, we're committed to offering more than just outstanding office, coworking, retail and lab spaces. Everything we do is tied into our vision of