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Req ID:343643

Appointment Basis: Permanent

Apply by Date: 1st March

Salary: Circa £120,000 d.o.e. Plus, an attractive benefits package which includes private health care, car allowance and a performance related bonus.

Location: Flexibility on an Alstom base location. However, will need to be close to either Derby or London due to stakeholders/customers. Travel in the UK is essential for this role, with the occasional international travel requirement

We create smart innovations to meet the mobility challenges of today and tomorrow. We design and manufacture a complete range of transportation systems, from high-speed trains to electric buses and driverless trains, as well as infrastructure, signalling and digital mobility solutions. Joining us means joining a truly global community of more than 70,000 people dedicated to solving real-world mobility challenges and achieving international projects with sustainable local impact.

Employing 6,000 people within the UK & Ireland, we are the prominent supplier of new trains and train services, and a leading signalling and rail infrastructure provider. Alstom have built, or are building, just under 40% of the UK mainline train fleet, as well as the entire fleets in service with London Underground and Dublin Luas.

The Alstom UK&I Commercial Team

Alstom’s Commercial UK&I Team are building on their success with an opportunity for a UK&I Customer Director role.

The Commercial Team in Alstom UK&I has responsibility for the Sales and Order Intake performance of the business, owning, and managing relationships with Key Accounts including Train Operators and Rail Financiers, and developing and implementing strategies with Industry stakeholders to develop new business.

Main purpose of role

The UK&I Customer Director will:

• Manage the overall Alstom commercial relationship with a number of Alstom’s key customer accounts
• Develop and implement a 3-5 year Account Development strategy to manage and grow the customer account relationships
• Close large, targeted contracts as well as building a pipeline of new opportunities in your key customer accounts
• Working with the Marketing and Business Development teams, identify key market trends & opportunities and make key inputs to Alstom’s future development of Products and Services

In this role you’ll be the senior single point of contact for your key accounts and responsible for driving and managing the senior engagement between Alstom and the Customer accounts. You will be working across all of Alstom’s product lines and tasked with identifying new business opportunities and working with the Product Lines & Bids Teams to develop solutions.

What are my key responsibilities?

• Define and implement Account Development strategies with UK Commercial Director in line with Region’s business plan and Market and Business Development functions
• Promote ALSTOM products and services (or a specific Product Line) to develop and win business with your nominated key customer accounts
• Deliver the order intake commitment across your key customer accounts
• Provide commercial management on the delivery of contracts for your customers
• Compile market intelligence on business trends and needs, and competitors’ strategies in your customer accounts
• Build strong, personal customer relationships; Find access to decision networks and utilise them to ensure the Alstom messages are clear
• Ensure that ALSTOM Ethics and Compliance rules are applied in all sales actions
• Be a key representative for Alstom’s commercial business interests out in the wider market
• Build relationships within the UK&I with government bodies and key rail stakeholders as needed

What do I need to qualify for this job?

This is an exciting and rare opportunity to join a global company at a senior level.

You’ll currently be operating in a comparable role in the Rail Industry and be looking for a new challenge to enhance your career and to work on high profile projects and with market leaders that you might not otherwise have had exposure to.

You’ll need to have significant rail industry experience and an impeccable track record of managing key accounts, developing & closing new business and managing large contracts commercially. You’ll naturally have commercial and contract management awareness and will comprehend how you will add value to the commercial team and to Alstom.

Communication will be a key attribute to your role and it’s imperative that you can disseminate often complex information and effectively communicate it out to the wider business.

Essential Experience, Qualifications, Knowledge, and Skills

• Graduate Degree in Engineering or Business field

• Master of Business Administration or in Engineering would be desirable but not essential
• Significant Rail Industry experience
• Proven track record of delivering pipeline growth and closing new business
• Proven experience of providing commercial management of large and complex contracts

Competencies & Skills

• Relationship Development: Build strong relationships with customers and internal stakeholders
• Competitive Awareness: Gain knowledge of competitors’ strengths, weaknesses, and offerings, to be able to defeat competition and convince the customer of ALSTOM’s value
• Planning and Execution: Identify new opportunities and lead a winning team to maximise ALSTOM’s value in those opportunities
• Excellent problem solving, critical thinking and decision making
• Proactive and efficient responses to pressing issues and challenges
• Business Acumen
• Aptitude in communicating, public speaking and interpersonal skills
• Global and Cultural Awareness
• Relationship Management
• Excellent leadership qualities
• Resilient and able to deliver operationally in a demanding and changing environment
• Strong ability to convince, influence and persuade
• Good planning and organisation skills
• International mind set with good language skills

What we offer

We offer a highly competitive remuneration package, 25 days annual leave (with the opportunity to increase to 30 days), plus 8 bank holiday days. contributed healthcare, life assurance, an excellent company-contributed pension scheme, and a wide range of flexible benefits that you can tailor to suit your lifestyle.

Alstom is the leading company in the mobility sector, solving the most interesting challenges for tomorrow’s mobility. That’s why we value inquisitive and innovative people who are passionate about working together to reinvent mobility, making it smarter and more sustainable. Day after day, we are building an agile, inclusive, and responsible culture, where a diverse group of people are offered opportunities to learn, grow and advance in their careers, with options across functions and geographic locations. Are you ready to join a truly international community of great people on a challenging journey with a tangible impact and purpose?

We aim to have a welcoming and inclusive environment for individuals, of different ages, genders, ethnicities, disability, LGBT, religion and/or belief. As a 'Disability Confident' employer, we will interview all disabled job applicants who match the essential criteria of the job description or specification. We will consider flexible working requests for all roles unless operational requirements prevent otherwise.

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