Customer Communications Consultant - London - £31-41k DOE

Customer Communications Consultant - London - £31-41k DOE London, England

Wise May
Full Time London, England 41000 GBP ANNUAL Today
Job description

Wise May are looking for a Customer Communications Consultant to join a rapidly growing Energy consultancy business in the City.

The role is to join a busy, hardworking and very supportive team. As the Customer Communications Consultant you will be responsible for comminications accross the Energy side of the business and the company's clients.


Duties to include but not limited to:

  • Drafting and editing targeted external communications
  • Guiding customers through key processes and progressing applications
  • Collaborating with internal and external stakeholders
  • Continuously improving the processes used by the team
  • Ensuring that we deliver exceptional service to our client
  • Ensuring emails are responded to in a timely manner

Skills required:

  • Excellent written and verbal communication skills
  • The ability to understand and communicate technical subjects and convey points concisely using plain English
  • Strong relationship management skills
  • Able to proactively identify requirements, problem solve and manage expectations;
  • The ability to use your initiative, anticipate and address problems at an early stage and make decisions under pressure;
  • Be able to manage time and a varied workload, and be flexible and adaptable to changing priorities;
  • Strong attention to detail
  • Proficiency in the use of Excel, Word, and Powerpoint

Monday to Friday, hybrid working.

Customer Communications Consultant - London - £31-41k DOE
Wise May

www.wisemay.co.uk
London, United Kingdom
Unknown / Non-Applicable
Unknown
Company - Public
Related Jobs

All Related Listed jobs

Mechanical Manager - Engineering
Bilfinger Warrington, North West England, England Today

You are capable of identifying growth within the company with support to sales, business management, company procedures and strategies.

Warehouse Operative - Night Shift
Majestic Wine Warehouses Ltd. Hemel Hempstead, England 29181 - 35021 GBP ANNUAL Today

To use all equipment provided in a safe and correct manner, in accordance with Company procedures and safety rules. Contract Type: 3 Months Fixed Term Contract.

Student Support Officer
BPP Education Group London, England 28000 GBP ANNUAL Today

Youll be providing friendly and professional support to BPP customers via a variety of methods including telephone, email and face to face.

sales representative
Simon Smith Online Ltd Remote 23755 - GBP ANNUAL Today

We are an industry leading Property Training Provider who specialise in educating budding entrepreneurs on how to find and maximise revenue...

Tesco Colleague - Lincoln 2 Extra
Tesco Lincoln, England 11.02 GBP HOURLY Today

Making decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time. Days From time To time.