Customer Assistant

Customer Assistant Royal Leamington Spa, England

Marks & Spencer
Full Time Royal Leamington Spa, England 19000 - 21525 GBP ANNUAL Today
Job description

Working Pattern

Week 1
Sun 11:00-18:00
Tues 07:00-16:00
Thur 13:00-21:00
Fri 08:00-13:00

Week 2
Mon 07:00-15:00
Tues 11:00-18:00
Thur 07:00-14:00
Fri 11:00-16:00


Purpose

Visual Merchandiser to be focused 100% on visual execution and coaching in a Best In Town Store


Key Accountabilities

Best in town execution 80% of time spent

    • Delivers an aspirational and consistent visual execution that inspires our customers to buy more and buy more often
    • Executes the dressing and styling of mannequins and VM displays every launch, ensuring consistent handwriting in line with M&S Principles and the key looks
    • Focuses on styling updates and refreshes when there is product newness, including the placing of new lines across C&H
    • Implementation of large format marketing every launch for all BU’s and small format placement in the right area in line with the marketing guidelines
    • Implements and refreshes Best in Town windows and entrances, with a daily focus on 1st Bites and key customer journey touchpoints
    • Creates appropriate outfit building following the guidelines and relevance to the store customer, handling the product within departments focusing on key lines and best sellers

Develop brilliant people 20% of time spent

    • Supports the store coaching of outfit building and product handling alongside the M&S principles including the upskilling of wider store team members in these areas
    • Deliver the highest visual standards on the high street, showcasing the product through mannequins and styling, product handling, outfit building & windows implementation, coaching the C&H team on C&H standards and presentation
  • Look for opportunities to raise the bar visually in stores by working with the Store Visual Manager and Store Manager

Key Relationships and Stakeholders

    • Customers
    • Colleagues
    • Store Leadership
    • Wider Visual Teams
    • Regional Manager
    • Visual Lead
    • Visual Support
    • Store and Regional BIG


Royal Leamington Spa, WARWICKSHIRE, ENGLAND;

Leamington Shopping Park

Customer Assistant
Marks & Spencer

jobs.marksandspencer.com
London, United Kingdom
Stuart Machin
$10+ billion (USD)
10000+ Employees
Company - Public
Department, Clothing & Shoe Stores
1884
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