Customer Assistant London, England
Job description
Full Time
Summary
£11.95 up to £13.00 per hour (including an extra £3 per hour while working between 00:00 and 05:00).
This isn’t stacking shelves. This is feeding families.
Our Customer Assistants work together as a team to ensure their store is clean, tidy and well-stocked so that customers can get the products they love and need. Our stores are open Monday to Sunday so you’ll need to be able to work night shifts in the week and at the weekend. You’ll put in a shift as part of the team working hard through the night in our busiest stores. You’ll check and unpack deliveries, stock our shelves and, make sure the store is ready before the doors open for customers in the morning. Unlike your colleagues working the day shifts you won’t be interacting with customers working these shifts, but that doesn’t mean the customer experience isn’t at the heart of the role.
Once your application has been reviewed if it matches to the requirements of the role someone from the recruitment team will get in touch to chat about your application. The process will include a telephone interview and face-to-face selection event. We look forward to receiving your application.
What you'll do
- Unpack stock as deliveries arrive in store
- Providing excellent customer service on the tills
- Help our customers with any questions or queries, and locate items around the store
- Ensure the bakery stays topped up by baking fresh goods
- Ensure shelves are looking good, checking for sell by dates, ensuring quality and freshness for our customers
- Merchandising and maintaining our middles aisles of non-food products
What you'll need
- Some experience of working in a fast-paced environment
- The flexibility to start an early shift at 5am or finish a late shift at 11pm
- The ability to react positively to changing priorities
- The initiative to identify tasks that need to be completed
- The drive to work hard and contribute to the success of your store
- A friendly communication style with your team and customers
- Experience in providing excellent customer service
What you'll receive
This isn't getting by. This is getting what you deserve. We’re proud to have a culture and salary structure that promotes both the equality of opportunity, and pay.
Working at Lidl is rewarding, in every sense, because we give you the training to succeed in your role and plenty of opportunities to progress your career here. We're proud to offer a competitive hourly rate and 30-35 days’ holiday per year (pro rata). Save for your future with our pension scheme or save today with a 10% in store discount, plus extra discounts on days out, cinema tickets and much more.
Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
Disclaimer: due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams can manage application levels while maintaining a positive candidate experience. Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment.
