Customer Advisor Cardiff, Wales
Job description
Are you from a customer service background looking for a new and exciting challenge?
Would you like a Hybrid working week - Monday to Friday?
Do you have experience dealing with a high volume of calls?
Look no further!
Our client are looking for individuals who will provide support to an outstanding service, which will play a crucial role throughout the customer journey.
The role:
As a customer service provider, your responsibilities will be:
- Taking inbound internal calls as well as outbound calls.
- Assisting customers with their queries.
- Supporting customers via email and website communications.
- Ensuring accounts are setup and data entered correctly.
- Follow company processes and procedures.
This is a Monday - Friday hybrid role working 1 day in the office and 4 at home – equipment will be provided by the company.
You will be given 2 weeks full training is given for this role!
What we are looking for:
- Great Customer service
- Communication skills
- Treating customers fairly
- Strong IT skills
Job types: Full time, 9 month contract with a likely extension.
Pay per hour: £12.90
Apply now or call Wild Recruitment.
Job Type: Temporary contract
Contract length: 9 months
Salary: £12.90 per hour
Benefits:
- Company pension
- Wellness programme
- Work from home
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Cardiff, Cardiff: reliably commute or plan to relocate before starting work (preferred)
Education:
- A-Level or equivalent (preferred)
Experience:
- customer service: 1 year (preferred)
Work Location: One location
Reference ID: SB/CAD/01
