Customer Account Manager Remote
Job description
Customer Account Manager
Salary package: Up to £40,000pa based on experience, plus generous bonus
Location: Remote / Field-based
Are you a talented sales customer account manager? Do you fancy joining Housemark as we give the social housing sector greater confidence to make decisions that make a difference – for their customers, their people and their business?
We’re looking to accelerate our growth plans and looking for an experienced account manager to take forward our vision and plans, you will be instrumental in driving the business forward through relationship management and excellent product and sector knowledge.
Housemark is the social housing sector’s leading provider of business intelligence services. We are the largest and UK wide member network for housing organizations, providing access to an unparalleled customer base
Our strategy is to be a catalyst and change partner for the UK housing sector providing access to insights that cannot be uncovered alone. We are looking for a Customer Account Manager to play a fundamental role in helping us deliver our corporate strategy.
In this exciting role you will:
- Identify and target new opportunities in line with business market strategy and be fully accountability for achieving your sales targets. Achieving this by developing and nurturing relationships within our existing customer base, along with new customer prospects.
- Build customer loyalty and engagement across the organisations in the use of Housemark data, consultancy, and products, working closing with internal departments to ensure retention figures and extension targets are met.
- Develop, forecast and deliver a sales pipeline using our CRM to keep accurate and detailed notes and records of communications and results achieved.
- Be required to visit customers across your territory and attend if required Housemark external events as appropriate
You are:
- An experienced Account Manager with a professional, collaborative approach to building customer relationships to grow the sales pipeline.
- Proven track record of selling product solutions directly to senior leadership and multiple stakeholders.
- Excellent communicator and able to build and maintain long term relationships.
- Experience of delivering presentations to prospective customers to demonstrate features, benefits and value of our products and services.
- Be self-motivated individual with a proven ability to implement effective sales strategies in an evolving marketplace. I
- Ideally you will have experience working in the Social Housing Sector
The rewards
In return for your commitment and enthusiasm, you can look forward to excellent working conditions in a progressive and growing company.
Key benefits include:
- hybrid / flexible working
- generous OTE bonus
- 28 days annual leave plus bank holidays
- Social Housing Pension Scheme - defined contribution scheme
- non-contributory accident and sickness cover
- optional private medical insurance
- life assurance
Job Types: Full-time, Permanent
Salary: £35,000.00-£40,000.00 per year
Benefits:
- Casual dress
- Company pension
- Life insurance
- On-site parking
- Private medical insurance
- Sick pay
- Work from home
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
Application question(s):
- Proven track record of selling product solutions directly to senior leadership and multiple stakeholders.
Education:
- A-Level or equivalent (preferred)
Experience:
- Account management: 3 years (required)
- sales: 3 years (required)
- Growing a sales pipeline: 3 years (required)
Licence/Certification:
- Driving Licence (required)
Work Location: Remote
Application deadline: 05/05/2023
