Custom Legal Market Researcher (Remote) London, England
Job description
Thomson Reuters is hiring a Remote Legal Market Researcher. As a Legal Market Researcher, you’ll interview senior legal decision-makers and commercial law firm clients on a variety of issues for both our inhouse flagship project and our bespoke client research projects.
You will join our team of remote experts and develop into a Legal Market Researcher with the skills to conduct professional interviews and transcribe to a high quality.
About the Role
In this opportunity as Legal Market Researcher, you will:
Outbound call Recruiting legal decision-makers for our bespoke client projects and work towards a set target. (Project specific)
Secure and conduct telephone interviews. You will be responsible for conducting high quality calls to support a project-based quota of interviews each month.
Maintain consistent and accurate recording of respondents’ answers, both during an interview and with the use of call recordings.
Manage your own schedule of interview appointments and provide clear communication to respondents.
Keep Thomson Reuters database accurate and up-to-date with the latest information from/about respondents using computer systems
Need to have a good working knowledge of Microsoft Office. You will also receive training to operate our CRM database via Salesforce.
About You
You’re a fit for the role of Legal Market Researcher if you have:
Good literacy, numeracy and spoken communication skills will be essential
Outbound calling experience (e.g. sales, market research) will be plus
Experience dealing with clients / customers in a professional, courteous manner will be a plus
The ability to work to targets – setting goals and working to individual or team targets
A background or interest in the legal market or research is beneficial, but not essential
What’s in it For You?
You will join our inclusive culture of world-class talent, where we are committed to your personal and professional growth through:
Hybrid Work Model: Currently the majority of our employees are working within a hybrid environment consisting of in-office and remote work, and following local COVID-19 bylaws and guidelines.
Culture: Globally recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more
Wellbeing: Comprehensive benefit plans; flexible and supportive benefits for work-life balance: company-wide Mental Health Day Off; Headspace app subscription; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing
Learning & Development: LinkedIn Learning access; internal Talent Marketplace with opportunities to work on projects cross-company; Ten Thousand Coffees Thomson Reuters café networking
Social Impact: Eight employee-driven Business Resource Groups; two paid volunteer days annually; Environmental, Social and Governance (ESG) initiatives for local and global impact
Purpose Driven Work: We have a superpower that we’ve never talked about with as much pride as we should – we are one of the only companies on the planet that helps its customers pursue justice, truth and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world
#LI-DA1
Do you want to be part of a team helping re-invent the way knowledge professionals work? How about a team that works every day to create a more transparent, just and inclusive future? At Thomson Reuters, we’ve been doing just that for almost 160 years. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world’s most global news services – Reuters. We help these professionals do their jobs better, creating more time for them to focus on the things that matter most: advising, advocating, negotiating, governing and informing.
We are powered by the talents of 25,000 employees across more than 75 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion. At a time when objectivity, accuracy, fairness and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.
Accessibility
As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.
We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.
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More information about Thomson Reuters can be found on thomsonreuters.com.
