Job description
End Date
Saturday 20 May 2023
Salary Range
£62,336 - £77,920Agile Working Options
Job Description Summary
This is an exciting opportunity to join People and Places as a Culture Innovation Lead to the newly appointed Head of Culture Innovation. This role sits within the Culture & Leadership team who focus on activating the culture which we aspire to have through our leaders and Culture programmes, bringing together all listening activity into one place and creating a performance culture.
Job Description
Lloyds Banking Group is a leading UK based financial services group providing a wide range of banking and financial services, focused on personal and commercial customers. We have a footprint that touches nearly every community and household in the UK, with more than 26 million customers.
This is an exciting opportunity to join People and Places as a Culture Innovation Lead to the newly appointed Head of Culture Innovation. This role sits within the Culture & Leadership team who focus on activating the culture which we aspire to have through our leaders and Culture programmes, bringing together all listening activity into one place and creating a performance culture.
- Use the insights and recommendations which inform our People and Culture strategy and priorities, to run experiments that help us test and learn how to build more productivity, more love, more inclusion and more advocacy across LBG.
- Play a key role in working with leaders to enable key cultural shifts, providing insight, interventions and tools to build a transparent, collaborative, innovative and purposeful culture.
- Support work helping us transform our approach to various people areas (e.g. Performance Management; Recognition; Learning), embedding new processes across the group, working across the wider People and Places function.
- Use external research and networks to ensure our solutions are market leading and fit for the future, and use your experience to develop an ecosystem of connected solutions.
- Help to develop and run transformative initiatives and champion the role of innovation by aligning overall business strategy with our people plan and innovation thinking.
- Develop, adapt and measure the success of interventions as required, working with colleagues across the business and functions.
- Oversee and implement changes to approaches, methods, products and processes to enhance colleague experiences and support our cultural ambitions, with particular focus on changing system blockers.
- Work strategically with People Partners, Leaders, Centres of Excellence teams and the wider Culture and Leadership team to develop tailored priorities by team, location and archetype which build a compelling EVP and a growth culture.
- Support the development of a systematic approach to culture transformation and help to identify critical systems to re-design and support owners to unblock through innovation and customer/colleague-back methodologies.
- Find and amplify examples of us on our best day, working closely with Group Corporate Affairs to tell stories which build belief that we are moving in the right direction.
Skills and Knowledge:
- Transformation: Detail-driven, strategic, motivated and with a track record of supporting organisation-wide change and transformation in areas including Performance Management, Leadership, Innovation, Org Design.
- Innovation: experience of delivering innovation practices and process, using methodologies like design thinking to identify key problems to solve, develop interventions and implement solutions across complex organisations.
- Technology: understands relevant technology and has experience of leading technology teams and engineers to deliver change programmes across HR and people experience spaces.
- Action-oriented: Takes on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
- Decision-making: Makes good and timely decisions that keep the organisation moving forward. Pushes for the use of sound logic and data when making decisions.
- Relationship-Management: Using commercial understanding, emotional intelligence and communication skills, you’ll develop and maintain positive relationships with a wide range of people across business and functional areas.
- Collaboration: You’ll gain the support and commitment of others and create enthusiasm by building a compelling case, sharing it often and energetically to secure wide support.
- Programme Delivery: Experience of supporting large programmes incorporating multiple projects which span the group and operate across matrix hierarchies.
- Communication & Story-Telling: Ability to present data and insight in an accessible manner to different audiences, conveying a clear understanding and considering unique needs of different audiences.
- Interpersonal Skills: Relates openly and comfortably with diverse groups of people with different backgrounds and experiences.
You’d also get a benefits package that includes:
- A performance related bonus
- Generous pension contribution
- 30 Days leave plus bank holidays
- A flexible cash pot (4% of base salary) to spend on benefits
- Private health cover
- Wider corporate benefits and perks
We're dedicated to providing you with opportunities and support to develop you and to optimise your potential!
We're also passionate about diversity and equal opportunity with industry recognition across gender, ethnicity, disability, LGBTQ+ and families. And, being disability confident, reasonable adjustments can be accommodated in our Recruitment process, just let us know.
So, if you have the skills we’re seeking then get in touch, we’d love to hear from you!
At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.
We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.
We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.