CRM Executive Speke, England
Job description
About PMT
At PMT we are passionate about all things music. Our goal is to be the one-stop shop for musicians at any skill level. We combine our passion, industry knowledge and retail and digital channels to ensure great customer journeys.
The purpose of the role
As CRM Executive you will assist the Head of CRM in executing the CRM strategy and planning. You’ll work with multiple internal stakeholders to ensure email campaigns are accurate and in line with the commercial calendar.
Enjoy responsibility in the following areas
- Day-to-day email campaign management, including segmentation of audiences, setting up, testing and scheduling email campaigns using our CRM platform Mapp.
- Briefing campaigns into our in-house design team
- Working closely with merchandisers to ensure the correct products are promoted to customers.
- Creating dynamic content using our personalisation platform Fresh Relevance
- Producing weekly CRM reports using Excel and Google Analytics and review engagement and commercial goals
- A/B testing emails to learn what works best and continually improving email templates and customer journeys.
- Reporting into the Head of CRM
We’re looking for someone who is
· Data-driven
· Has a commercial sense and sensibility
· Comfortable learning and using new digital platforms
· Enjoys working in a fast-paced environment
· A degree in marketing or business is desired
Here’s what we have to offer you
· The opportunity to learn and grow your career in an exciting industry
· Responsibility of owning your own email campaigns and commercial results
· Hybrid working
· Competitive salary
Sounds exciting? Great! Get in touch with us today and let’s have a chat!
Job Type: Full-time
Benefits:
- Work from home
Schedule:
- 8 hour shift
Work Location: In person
