CRM Data Scientist (FTC) Edinburgh, Scotland
abrdn
Full Time
Edinburgh, Scotland
37402 - 66186 GBP ANNUAL Today
Job description
Job Description
At abrdn, our purpose is to enable our clients to be better investors.
Clients worldwide trust us to find future-fit investment opportunities to deliver the outcomes they want. Our technology and insight help empower them to make better decisions, while the powerful partnerships we build help to enhance the expertise that we offer. And by enabling clients to invest responsibly, it helps us to build a better world.
The CRM Team, is responsible for the delivery of the technology toolset required to maximise sales opportunities and selling time, through the identification and implementation of technology and analytics solutions focused on Salesforce and partner applications. Salesforce is also central to wider ASI business functions, including Marketing for campaign management, Finance performance reporting and Client Service onboarding and risk management.
This is a 12-month Fixed Term Contract
Role Purpose:
The role of the CRM data scientist is to work closely with the Distribution business areas to identify issues and opportunities, using data analysis to draw conclusions and propose solutions for effective, smarter decision making. A key focus of the role is to help teams to understand their clients and market opportunities and support ASI in the delivery of customer solutions.
Key Outcomes / Responsibilities:
- Deliver business intelligence solutions providing analytics based on client profiles and behaviours
- Develop predictive analytic models to identify client buying behaviours and suggest selling opportunities to distribution teams.
- Create insight through the amalgamation and transformation of internal/external data into results and learning outcomes
- Build perspective analytics to identify next best actions for Salesforce users
- Build Salesforce / Einstein reports and dashboards
- Use these insights to influence how an organisation approaches business challenges
- Provide data analysis and insight to business teams, supporting the identification of business opportunities and risk threats
- Create and deliver both business presentations and training materials
- Communicate with Stakeholders at all levels within the organisation
- Keep abreast with sales technology developments in the market and propose solutions
Candidate Experience
- Proven business experience working with at least one programming language
- Educated to degree level with statistical / mathematical background
- Previous experience with data extraction, transformation, loading and exploration
- Stakeholder management experience to senior management level
- Ability to communicate findings and support business decision making
- Excellent critical thinking skills and ability to develop pragmatic solutions to address clients’ most pressing challenges
- Asset management background, with understanding of Wholesale and Institutional client requirements
Our benefits
There's more to working life than coming home with a good salary. We have an environment where you can learn, get involved and be supported.
When you join us, your reward will be one of the best around. This includes 40 days’ annual leave, a 16% employer pension contribution, a discretionary performance based bonus (where applicable), private healthcare and a range of flexible benefits – including gym discounts, season ticket loans and access to an employee discount portal. You can read more about our benefits
here.
Our business
Enabling our clients to be better investors drives everything we do. Our business is structured around three distinct areas – our vectors of growth – focused on our clients’ changing needs. You can find out more about what we do
here
.
An inclusive way of working
Whatever way you like to work, if you have the talent and commitment to join our team, we’d like to hear from you.
At abrdn we’ve adopted a ‘blended working’ approach. This approach combines the benefits of face-to-face collaboration, coaching and connecting in our offices with the flexibility of working from home. It enables colleagues to find a balance that works for their roles, their teams, our clients and our business.
An inclusive culture
, where diverse perspectives drive our actions, is at the core of who we are and what we do. If you need assistance with your application, or a reasonable adjustment to your interview arrangements – for example, because you are neurodivergent, or have a physical, sensory, cognitive, mental, visible or invisible disability – please let us know and we’ll be happy to help.
We’re committed to providing an inclusive workplace where all forms of difference are valued and which is free from any form of unfair or unlawful treatment. We define diversity in its broadest sense – this includes but is not limited to our diversity of educational and professional backgrounds, experience, cognitive and neurodiversity, age, gender, gender identity, sexual orientation, disability, religion or belief and ethnicity and geographical provenance. We support a culture that values meritocracy, fairness and transparency and welcomes enquiries from everyone.
If you need assistance or an adjustment due to a disability please let us know as part of your application and we will assist.
