crm consultant Derby, England
Job description
Pentagon Motor Group excited to announce that we have an amazing new career opportunity for a Database and CRM Manager to join a team of talented and passionate colleagues at our Derby based Head Office.
Have you heard about our benefits?
When you join Pentagon, from Day 1 you'll have access to a comprehensive benefits package including:
- 30 days holiday per year (including Bank Holidays) that will increase with length of service.
- Recommend a Friend Scheme.
- Discounted days out with family and friends.
- Retail discounts saving £££'s on shopping and dining out.
- Fully funded, Nationally Recognised Qualifications.
- Manufacturer specific training.
- Salary Finance.
- 24 hour access to the Employee Assistance Programme and designated site Mental Health First Aiders.
- Team member Pension Scheme contributions.
- Friends & family Customer Referral Payments
- Discounts on products and services that we provide for family and friends.
We pride ourselves on offering exceptional training and development opportunities along with realistic career paths for each member of our Team.
What will you be doing?
Main responsibilities of the role will include:
- To develop, lead and manage the database strategy for the group.
- To assist the Marketing Director in the development of the CRM strategy and take over operational maintenance.
- To lead the Database Administration team and develop their database and CRM understanding and performance.
- To provide a senior point of database and CRM contact with the General Managers and Pentagon Group Directors.
- Ensuring the group is protected from data regulations and keep up to date with all such information.
- Being the Data Officer for the group and the go-to expert for GDPR regulations.
- To Assist the contact centre team in handling data-based requests/Subject Access Requests.
This position is a Monday to Friday role.
Who are we looking for?
The ideal candidate will;
- Be ideally educated to a graduate level with a preference for recognised data/CRM qualification.
- Show demonstrable experience of working in key database/ CRM disciplines.
- Have proven ability in working with data tools and software, including Excel at expert level
- Have experience of Marketing automation tools such as hubspot/Salesforce
- Demonstrate the ability to present at multiple levels ensuring support and buy-in of strategies.
- Possess good communication skills both written and verbal.
- Ideally have previous team management experience
- Show good budgetary management and analysis.
- Have excellent analytical skills that support process development and marketing ROI.
- Display a passion for both database systems and the automotive industry, including knowledge of how the automotive industry works.
- Demonstrate exceptional attention to detail alongside an organised and methodical approach to their workload.
Why choose us?
For more information on why becoming a member of the Pentagon Motor Group team is an amazing career choice head over to our website!
https://www.pentagon-group.co.uk/recruitment
Job Types: Full-time, Permanent
Benefits:
- Company car
- Employee discount
- Health & wellbeing programme
- Referral programme
- Store discount
Schedule:
- Monday to Friday
Work Location: In person
About Pentagon Motor Group
CEO: David Peel
Revenue: $500 million to $1 billion (USD)
Size: 1001 to 5000 Employees
Type: Company - Private
Website: www.pentagon-group.co.uk
Year Founded: 1991
