Crew Resource Manager - Wizz Air UK Luton, East of England, England
Job description
WELCOME TO THE WORLD OF OPPORTUNITY!
We are committed to making sure that everyone, everywhere can benefit from travelling at the lowest prices, while keeping the social, economic and environmental impact of our operations in mind. Our strategy is built on low fares and a diverse network, supported by efficient and sustainable operations and high-quality customer service
- WIZZ is a fresh, vibrant & contemporary brand, we are confident & not shy
- We always strive to break out of category & think outside the box
- Our 5 brand values lead the way:
- Inclusivity – We collaborate together to achieve our goals
- Positivity – We are an optimistic, happy, inspired and inspiring team
- Dedication – We have an entrepreneurial ‘can do’ attitude: we take individual & collective ownership and are accountable for everything we do
- Integrity – We hold ourselves to the highest possible standards of business ethics in everything we do
- Sustainability – We strive to be the greenest choice of air travel and work hard on continuously decreasing our environmental footprint
POSITION IN THE ORGANIZATION
Ensures efficient onboarding procedure for entry crew to deliver the necessary crew resource on time at the base which is the optimal operationally and from crew satisfaction point of view. By maintaining key crew support systems and procedures during the crew lifecycle the team managed by Senior Manager – crew planning, resource and logistics. Manager delivers operational performance increase and supports crew work-life balance.
WHAT WE OFFER
- Base salary and employee bonus scheme
- Unlimited number of significantly discounted and confirmed seating tickets, giving access to a continuously growing network of destinations
- Relocation package (if applicable) – expense budget, Temporary accommodation, Administration support
- Life insurance
- AYCM sport pass contracting possibility
- Instant impact, from any level of the organisation, exposure to C-suite management
- Fast career progression, internal mobility and talent management supported by training opportunities (Wizz Academy and bespoke trainings)
- True international and multi-cultural work environment, passionate, driven and diverse teams
RESPONSIBILITIES OF THE FUNCTION
Crew Resource Manager is responsible for:
- Base allocation on the basis of optimized manpower planning.
- Maintaining a base waiting list based on transparent rules.
- Maintaining of the pilot database.
- Supporting Command Upgrade procedure.
- Supporting the Mentoring program.
- Oversight of holiday management for crew.
- Oversight on crew onboarding process.
- Coordination with Training department and Crew planning on entry trainings.
- Logistics for trainee pilots.
- Attrition monitoring, exit interviews.
- Initiating and implementing IT developments for improved processes in Crew Resources and/or cross functional crew related processes.
- Initiating cross functional projects to increase crew satisfaction and to improve operational performance.
PLACE OF WORK Luton, United Kingdom
SKILLS AND COMPETENCIES
- Strong analytical and problem solving skills
- Growth mindset and can-do attitude
- Professional experience of 5 years in a multinational environment
- Ability to synthesize information into recommendations
- Good oral and written presentations skills
- Team work and strong interpersonal skills
- Good leadership and people management skills
- Flexibility to travel as required away from Head Office
- Completed university or college degree is a must
- Knowledge of AIMS Crew and Ops system and knowledge of Working Rules Limitations and Rest requirements are advantages
MINIMUM REQUIREMENTS
- Minimum bachelor degree in Business Administration (preferred) or another field;
- Excellent English (written and spoken)
- Excellent MS Office skills
- Good organizational skills and attention to details
Unfortunately, due to the volume of applications we receive we are unable to provide feedback to you at this stage, should your application not meet the requirements. Thank you for your understanding.
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