credit manager London, England
Job description
Credit Controller
Location: East London
Contract: Temporary (3 months initial)
Rate: £20-22 per hour - 36hr week
Start Date: ASAP
Contact: [email protected]
Job Description
Service Care Finance are currently recruiting on behalf of a Local Authority in East London for a Credit Controller on a temporary basis. Candidates must have two years of credit control experience to be considered.
Main Responsibilities:
- To ensure the council's sundry debts are collected on time and to contribute to achieving maximum income collection.
- To ensure that sales ledgers are maintained to a high standard of accuracy.
- Making contact with customers by telephone, letter and e-mail to ensure invoice payments are received within credit terms.
- Establishing contact with both small and large regular customers and maintaining a relationship to ensure invoices are paid on time.
- Contacting customers whose invoices are overdue, stressing the Council's credit terms and identifying any query that may be preventing payment. Escalating queries to senior levels within the organisation where necessary until satisfactory responses are received.
- Taking payments by debit or credit card over the telephone, ensuring compliance with the council's data protection policy
Ideal Candidate
- Minimum of two years of Credit Control experience
- Experience of working within a Local Authority/Local Government finance environment
- Experience of taking payments and setting up direct debits over the telephone
- Ability to reconcile payments and have a good understanding of income collection
- Great customer care skills, able to keep calm and remain professional with irate customers
If you are interested in the role, or know of anyone who may be, please contact Greg at Service Care Solutions on 01772 208969 or email [email protected]
Service Care Solutions also offers a £250 referral bonus! So, if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed.
