credit manager Manchester, England
Job description
Credit Controller
Are you interested in becoming a valued member of our credit control team, working within the invoice finance sector? Read on to find out more!
We are committed to our purpose, empowering companies by accelerating their access to funding and leading the way as an innovative provider of cashflow solutions to small and medium businesses. For over 2 decades we have provided in excess of £2 billion of funding support to our clients in the UK and £36 billion across the group.
You will be joining at a very exciting time, after years of exponential growth. With our group head office based out of Miami, and over 800 staff globally across Canada, US and the UK, we continue to expand our global footprint, and seek further applicants to join us in our continued success story.
You will need to be based within commuting distance of our Manchester office, and be willing to attend the office on site to facilitate your training and development, after which the company operates a hybrid policy.
The role .
- Have an understanding of the client business when chasing debts
- Manage a portfolio of full-service clients
- Chase outstanding debts by telephone, email and letter in line with the client credit control schedule
- Performing 1 full chases on each client each month
- Use call backs to ensure all calls are captured
- Verifying current debts on the system when chasing for due and overdue debts
- Agreeing repayment plans where appropriate
- Recommending accounts for solicitors where appropriate
- Dealing with customer queries – disapproving of invoices if required
- Tracing customer collections within the system
- Setting up and maintaining client files for credit control purposes
- Communicate regularly with clients and provide written updates storing information in the client folders
- Communicate with the client manager and client executive and provide regular updates if issues arise
- First week of the month review client year to dates for DSO drifting out
Why join us?
- Join one of the fastest growing companies in the Invoice Finance Industry
- Voted great place to work by the Secured Lender 2022
- Friendly and welcoming team with the option of attending several socials.
- Opportunity to obtain professionally recognised qualifications from UK Finance
- 25 days holiday and additional “feel good days”
- Competitive pension and death in service benefits
- Competitive salary and bonus scheme
- Private healthcare with dental and wellbeing support.
To be considered you will need to demonstrate the following:
- Basic understanding of word/excel
- 1 years’ experience of working within a Credit Control role
- Good communication skills – confidence to ask questions
- Good time management skills
- Willing to adopt and demonstrate eCapital values of accessibility, Innovation, Relationships and Accountability
- Right to work in the UK, regretfully, we are unable to sponsor visas for this position.
Equity, Diversity, and Inclusion
We are an equal opportunities employer and care about creating working environments and cultures where every individual can feel safe, a sense of belonging and is empowered to achieve their full potential.
We are proud of our collaborative and diverse teams, working together across a mix of different nationalities, ages, accents, race, culture, religion, visible and invisible disabilities, neurodiversity, sexual orientation, gender identity, physical appearance, political opinion, those with caring responsibilities as well as coming from a variety of different socio-economic circumstances and other different personal characteristics and experiences.
IF you require any reasonable adjustments though out the recruitment process, please let us know.
Click to apply with your CV to find out more and be included in our interview and selection process.
Job Type: Full-time
Benefits:
- Company events
- Company pension
- Private dental insurance
- Private medical insurance
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
Experience:
- credit control: 1 year (required)
Work authorisation:
- United Kingdom (required)
Ability to Commute:
- Manchester, M2 5HS (required)
Work Location: In person
Reference ID: Credit Control - Manchester
