Job description
What does this role entail?
Keeping the customer at the heart of everything, you will work proactively towards both individual and store targets by completing all transactions in an accurate and timely manner, whilst demonstrating your excellent product knowledge to customers on key promotions and offers. You will ensure you maximise all selling opportunities to really drive the sales for the Post Office, not only meeting but exceeding KPIs!
You will be on hand to answer any customer queries but also, ensuring all administration is completed effectively and adhering to security measures at all times will play a key part in your role.
Along with previous customer service experience, you will have strong communication skills and a high level of numeracy. Exceptional accuracy and attention to detail will ensure you can be a successful Counter Clerk, as will your level of initiative to identify those important selling opportunities. A confident nature, with a positive outlook will ensure you can liase with a diverse customer base and cross sell the brilliant products and promotions the Post Office has to offer.
Successful candidates for this role will need to provide five years continuous referencing and consent to undertake a criminal record check.
Keeping the customer at the heart of everything, you will work proactively towards both individual and store targets by completing all transactions in an accurate and timely manner, whilst demonstrating your excellent product knowledge to customers on key promotions and offers. You will ensure you maximise all selling opportunities to really drive the sales for the Post Office, not only meeting but exceeding KPIs!
You will be on hand to answer any customer queries but also, ensuring all administration is completed effectively and adhering to security measures at all times will play a key part in your role.
Along with previous customer service experience, you will have strong communication skills and a high level of numeracy. Exceptional accuracy and attention to detail will ensure you can be a successful Counter Clerk, as will your level of initiative to identify those important selling opportunities. A confident nature, with a positive outlook will ensure you can liase with a diverse customer base and cross sell the brilliant products and promotions the Post Office has to offer.
Successful candidates for this role will need to provide five years continuous referencing and consent to undertake a criminal record check.
Format of Business
Post Office Store
Shift Pattern
Flexible - Not Including Nights
Hours / Week
10:00
Full Time / Part Time
Part Time
Salary Up To
10
County
Surrey
Country
UK
Post Code
GU1 3ES
WHSmith
www.whsmith.co.uk
Swindon, United Kingdom
Carl Cowling
$100 to $500 million (USD)
10000+ Employees
Company - Public
Media & Entertainment Stores
1792