Job description
City of Lincoln Council are looking to recruit a new Council Tax Administration Officer, to join our busy Council Tax team. The post is full time (37 hours per week).
The job
The Council Tax Administration Team issues the council tax bills to the approximately 100,000 residential properties for the Councils in both Lincoln and North Kesteven. The work of the Administration Officers is to deal with residents reporting house moves and other changes in their circumstances and to update the computer system to reflect those and other changes, to ensure that taxpayers are able to pay the Council Tax due promptly and with a minimum of fuss. In addition, the team issues approximately 17,000 reminders each year to taxpayers who have not made the necessary payments.
The Revenues and Benefits Services of the two Councils are operated under a shared partnership between the two authorities with the City of Lincoln Council employing the staff, irrespective of their work location. The job is based within North Kesteven District Council’s offices in Sleaford, but there will be flexibility, once fully trained, to work from home for a number of days each week.
The Shared Service is an innovative approach to the Council’s work and in 2018 won the industry award for Excellence in Partnership Working.
The Person
The ideal candidate will be used to dealing with members of the public, whether that be face to face, on the telephone or in writing or by e-mail. You should also be confident in the use of computers and have an ability to work with figures.
Full training will be provided, so no experience of working within Council Tax is required, though it would be a distinct advantage to have such knowledge from the outset.
Our benefits -
- Flexible working options / Flexi time scheme
- 24 days annual leave plus bank holidays
- Relocation package
- Local government pension scheme (23.4% Employer Contribution)
- Employee benefits online discount scheme
- Employee Assistant Programme
- Health and Wellbeing support
- Tax free bike scheme
Job Types: Full-time, Permanent
Salary: £21,998.00-£22,052.00 per year
Benefits:
- Additional leave
- Company pension
- Cycle to work scheme
- Employee discount
- Flexitime
- On-site parking
- Relocation assistance
- Wellness programme
- Work from home
Schedule:
- Flexitime
Work Location: Hybrid remote in Sleaford
Application deadline: 30/04/2023