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CORONERS’ OFFICE ADMINISTRATOR

CRIME SERVICES

ST ASAPH

TEMPORARY UNTIL 31/03/2024

Following paper sift candidates will be required to attend a Coroners’ officer input regarding the role

This is an outstanding opportunity to join the Coroners’ Team at North Wales Police in the role of Coroners’ Office Administrator. If you have a ‘can-do’ attitude and can prioritise your workload to deliver excellent customer service in a demanding environment within tight deadlines where precision is paramount, then this could be the job for you.

What does the Coroners’ Office Administrator role entail?

The role will entail:

• To act as the office central point of contact for the day to day management of all general incoming and outgoing communications. Thereafter, distribution of communications as required.
• Ensure that all communications are recorded within CIVICA utilising flags as appropriate.
• On behalf of Coroner deal with the disposal of seized property.
• On behalf of coroners’ officers liaise with BCUHB Mortuary and GP services to obtain necessary information to initiate case progression at morning briefings.
• Liaison with bereaved families on incoming death notifications to enable case progression.
• Prepare necessary reports and deal with inquest openers on Monday mornings.

What will I need to be considered for the Coroners’ Office Administrator Role?

• The post holder will be educated to NVQ level 3 or equivalent qualification in Administration and/or possess proven relevant experience.
• Fully IT literate to include excellent knowledge of Microsoft Applications and be proficient in the use of data bases.
• Possess good communication skills commensurate with the duties and grade.
• The role is one that necessitates discretion, sensitivity, good organisation skills to meet deadlines with ability to demonstrate high attention to detail.
• Have a proactive and self-motivated approach with the ability to work as part of a team or independently using their own initiative.

What are our benefits

Here at North Wales Police we value our employees and we provide ample support and training to ensure you excel in your role, alongside receiving benefits such as:

• All new starters will have a buddy/mentor to support you when you join
• 25 days annual leave plus 8 bank holidays
• Access to on-site gyms and fitness classes
• Option to become a member of UNISON, the public service union
• Discounts from various retailers via the Blue Light Scheme
• Cycle to Work Scheme
• Hybrid/Agile working (role dependant)
• Support from our Health and Wellbeing Centre including Welfare Officers, Counselling, Physiotherapy and Mental Health Peer Supporters and not forgetting our wellbeing dog
• Pension scheme
• Flexible working opportunities
• Generous maternity/paternity and adoption leave entitlements
• Sick pay provisions

North Wales Police are a bilingual organisation and for this role, you’ll need to demonstrate Level 2 Spoken Welsh skills, which means you’re able to give and ask for personal details and basic information; to make simple requests and say a few phrases about yourself in Welsh. Within your first 12 months service you will be required to reach Level 3 Spoken Welsh language skills. You can find out more by visiting our Welsh Language Resources Page.

Positive Action

If you’re from a Black, Asian or Minority Ethnic (BAME) group, LGBT+ or have a disability – we may be able to offer you Positive Action support. Visit our Positive Action page to learn more about how this works and our commitment to equality, diversity, and inclusion.

Disability Confident Employer

We are recognised as a disability confident employer, we aim to recruit and retain disabled people, and people with health conditions, for their skills and talent. You can indicate on your application form whether you require any support or adjustments to enable you to do the job, or to assist you with your application.

If you join us with a disability or medical condition, we aim to support you so you can carry out your role effectively. Where possible we’ll arrange reasonable adjustments so you can do this.

How do you apply

The post profile will tell you all you need to know about the job and what skills you’ll need to apply.

Shortlisting is based on your statement in support of your application. Please ensure you evidence where possible with specific examples, of how your experience, qualifications, skills and abilities meet the minimum/special criteria and/or essential requirements for the role.

If you require any further information please contact If you require any further information, please contact the North Wales Police Recruitment Team: [email protected] or 01492 804699.

Closing date: 30/05/2023