Core HR IT Services Lead

Core HR IT Services Lead London, England

HSBC
Full Time London, England 10.56 - 12.04 GBP Today
Job description

Job description

Big Bank Funding. FinTech Thinking.


Technology teams in the UK work closely with our global businesses to help design and build digital services that allow our millions of customers around the world, to bank quickly, simply and securely. They also run and manage our IT infrastructure, data centres and core banking systems that power the world’s leading international bank.

Our multi-disciplined teams include: DevOps engineers, IT architects, front and back end developers, infrastructure specialists, cyber experts, as well as project and programme managers.


The Colleague Experience IT function supports services including HR, Legal, Procurement, Corporate Services, Communications and Branding, Audit, Chief Controls Office, Company Secretary and more.

Colleague Experience IT is a newly established function within Enterprise Technology to supports HSBC in being more customer and colleague centric, driving more shared, common platforms and designing optimized processes covering the full end to end journey. The landscape is unique with the combination of diverse business functions supported and the variety of architecture and service models. Many services are underpinned by SaaS services with some of the world’s largest technology vendors (Incl. Oracle, SAP Success Factors, Service Now, Appian, Google, Microsoft) plus many more niche vendors (Incl. Degreed, Computershare, Gloat, Beezy, Anaplan, Coupa, Diligent).

Role Description:

HR technology requires an experienced Programme/Value Stream Manager to be responsible for managing the continuing HR Transformation journey wthin the function as part of the Tech Vision ’27.

The role is accountable to the Head of HR Technology within the Colleague Experience Technology business line and sets IT direction, defines and manage portfolio plans, and innovates in line with the HR Transformation strategy.

The role is global and works across multiple IT services and products.

Responsibilities:

  • Manage HR IT Strategy and Approach across a series of workstreams or lever activities, building stakeholder buy-in around plans, commitments and change
  • Manage Programme budgets including planned headcount and associated benefits (£50M+)
  • Assist Stakeholders with the decomposition of complex transformation requirements into Capabilities/Features/User Stories that can be delivered by transformation/project teams or PODs via respective backlogs with minimum cross product co-ordination
  • Manages and reports progress for Transformation portfolio for HR Technology
  • Delivery, Governance & Reporting to stakeholders including the CIO in the business and the central programme team.
  • Manage the reporting of progress, issues, dependencies and risks to committees and make recommendations to influence decision making in order to maintain progress towards delivery and benefits realisation
  • Drive the use of Agile frameworks within Technology teams (e.g. Scrum, Kanban) in line with corresponding transformation frameworks at the bank/in Corporate Functions
  • Expertise of delivering major Transformational programs within banks
Requirements
Essential Skillset/Experience:
  • Knowledge of HR processes (performance & rewards, recruitment & onboarding, payroll, talent, succession management & planning, benefits management, diversity & inclusion, time & absence mangement, learning and development) and/or relevant HR processes in a global environment
  • Knowledge of banking operating models
  • Experience of Programme management and change related to people, business, engineering and service management environments
  • Demonstrates an innovative mindset with examples around continuous improvement methods to introduce Technology advances for business development purposes.
  • Experience delivering Organisational transformation towards Agile Ways of Working (Scrum, Kanban, SAFe) and DevOps practices
  • Experience of the following technology platforms – Service Now, SAP SuccessFactors, SAP Payroll, SAP Learning, SAP Recruiting, MS PowerBi, Qualtrix, Oracle Recruiting, Degreed, Gloat, Avature, Peoplesoft, or equivalent tier-1 technology platforms
  • Ability to present technical details to a non-technical audience and experience of working closely with a diverse stakeholder group (IT, operations & business)

Continue to grow with our internal opportunities.


A move across the business allows you to continue to access tailored professional development opportunities, and our fantastic benefits packages. The role can be based in London or Sheffield but some travel may be required. This role supports Hybrid working.


We believe that being open to a range of perspectives and cultures is vital for our business. We work hard to ensure our diverse and inclusive workplace reflects the communities we serve. We want everyone to achieve their potential – regardless of their gender, ethnicity, disability, religion, sexual orientation or age. If you have a different way of seeing the world, we are interested in hearing from you.


HSBC is committed to being an inclusive employer and providing an inclusive and accessible recruitment process for all. We will provide reasonable adjustments to remove any disadvantage to you being considered for this role. We are proud members of the Disability Confident Scheme, and will offer an interview to disabled candidates who meet the minimum criteria for the role.


You can find out more about the recruitment journey and what to expect by viewing our Recruitment Process FAQs in HR Direct and by clicking here (only available via internal access).


If you would like to receive any information in a different way or would like us to do anything differently to help you

Core HR IT Services Lead
HSBC

www.hsbc.com
London, United Kingdom
Noel Quinn
$10+ billion (USD)
10000+ Employees
Company - Public
Banking & Lending
Finance
1865
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