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Job description

Credit Control Assistant

Countryside Offices

£27,000 per annum

Full-time for 35 hours per week 9-5pm - Monday to Friday 1 hour unpaid lunch

• To assist in collection of outstanding monies relating to service charge and ground rent arrears mainly by letter and email
• Prepare cheques for banking
• Allocate payments made by BACs, cheques and debit/credit cards on a daily basis
• Take debit/credit card payments over the phone
• Assist in daily reconciliation of receipts/payments
• Handle incoming queries and chase internally where applicable
• Contact Land Registry to verify address and ownership
• Filing and housekeeping
• Other tasks as required

The Company

Pinnacle Property Management Ltd is a privately owned property management firm. Our innovative, hands-on approach to property management has proven to be extremely effective in establishing long-term relationships with both property developers and residents.

The Benefits

• Pension
• Cycle 2 Work Scheme
• Electric Car Salary Sacrifice Scheme
• Free Workplace Electric Charging
• Holiday Purchase Scheme
• Regular Socials (Summer BBQ and Xmas Party)
• Refer a Friend Scheme
• New business Referral Scheme
• 5 Year & 10 Year Service Awards
• Full Training & Support
• Modern Offices with Coffee Bar
• Competitive Salary with Yearly Reviews
• Flexible Working Hours.
• 23 days holiday per year, an extra 2 days at Christmas, plus Bank Holidays

The Person

The key skills and qualities of a Credit Control Assistant are:

• Excellent communication skills, both verbal and written.
• Excellent interpersonal and conflict resolution skills.
• Proficiency in Microsoft Office.
• Analytical thinker and problem solver.
• High level of accuracy.

Job Type: Full-time

Salary: £27,000.00 per year

Benefits:

• Company pension
• On-site parking

Schedule:

• Day shift
• No weekends

Experience:

• Customer Handling: 1 year (required)
• Credit Control : 1 year (required)
• Microsoft Office: 2 years (required)

Work Location: In person

Reference ID: Pinnacle Credit Control Assistant